- Coinbase (Springfield, IL)
- …scale safely. We are looking for an entrepreneurial, self-motivated Senior Product Manager who thrives in a fast-paced startup environment. You have experience ... to our customers, leveraging metrics to guide product development * Consider new customer and business opportunities, such as externalizing our APIs to the developer… more
- Coinbase (Springfield, IL)
- …and alignment. Attendance is expected and fully supported. As the Senior Manager , Compliance Operations at Coinbase, you'll lead the charge in combating money ... OKRs, KPIs and initiatives. * In partnership with Compliance, Legal, Program Management, and other operational support partners (ie Workforce Management, Vendor… more
- Coinbase (Springfield, IL)
- …alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class ... support across multiple customer segments. The Global Compliance Operations Team is responsible...for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures… more
- Caterpillar, Inc. (Peoria, IL)
- …. + Utilize digital tools to provide business insights to internal business partners. Leverage voice of customer feedback and set a vision for how digital tools ... to improve supplier utilization of Caterpillar's Supply Chain Finance program and other financing programs. Maintains regular communication with...can improve internal customer experiences. + Serve as a coach and mentor… more
- Sharecare (Springfield, IL)
- …services + Responsible for creating client profile, Quarterly Business Reviews and gathering Voice of the Customer (VOC) through NPS (Net Promoter Score) and ... on time, and within budget + Collaborate with internal departments to resolve customer issues including resolution of technical and/or customer service problems… more
- Coinbase (Springfield, IL)
- …IAM, and more. *What you'll be doing (ie. job duties): * Product Manager (L6), and all of the associated expectations * Responsible for leading Enterprise/Business ... * Roles, permissions, hierarchies, and all that's required for a B2B Coinbase customer to manage their organization * This will also include being involved in… more
- Coinbase (Springfield, IL)
- …and fully supported. We are looking for goal-oriented, self motivated, Sr. Product Manager who thrives in a fast paced startup environment, comfortable with dealing ... cross functional teams effectively to launch products. Previous experience in building customer facing products, payments knowledge is definitely a value add for… more
- Coinbase (Springfield, IL)
- …critical business processes through Artificial Intelligence. We are seeking a Product Manager to lead automation efforts within the Compliance space, identifying and ... * Define and analyze key metrics to measure impact, focusing on direct customer value and the reduction of operational friction. * Drive alignment and provide… more
- Pacific Program Management (Chicago, IL)
- …to be part of something bigger. To learn, advance, mentor and be recognized. Your voice will be heard, and you will be valued for both your individual and team ... daily services, and individual moves. Accountable for responding to customer requests according to severity within established Key Performance Indicators… more
- Coinbase (Springfield, IL)
- …insights. Success in this role requires a mix of leadership, technical expertise, customer focus and product mindset. Here's what we're looking for: * *Experienced ... decision-making. * *Experience in CX and Compliance analytics: *You've partnered with customer support and compliance teams to build data solutions that improve… more