- M&T Bank (Williamsville, NY)
- …and state agencies. Your mission: safeguard quality, mitigate risk, and champion the voice of the customer . This role goes beyond traditional quality control. ... the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As...compliance at every level? As the Senior Quality Assurance Manager , you will lead a high-impact team within our… more
- Coinbase (Albany, NY)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- LiveRamp (New York, NY)
- …product, and operations to ensure client needs are being met. The Live/Insights Customer Success Manager should be client obsessed, be highly organized, be ... collaboratively within cross-functional project teams. **Role Description** The Live/Insights Customer Success Manager is key to ensuring...them into the team's evolving methodology + Represent the voice of the customer for Product &… more
- ADP (New York, NY)
- **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager ** Applications for this role will be accepted until 11/28/2025 ... to make your mark?** The WorkForce Software (WFS) **Sr. Customer Engagement and Experience Manager ** will be...Client Success, and Events teams to bring the clients' voice to life through campaigns, success stories, and enablement… more
- Justworks (New York, NY)
- Customer Success Manager New York, New York...their teams. Customer Success Managers are the customer 's voice here at Justworks. They are also ... and partner with others to effect change! As a Customer Success Manager , you will develop strong...strategies proactively + Promotes new key products, benefits, and program initiatives to the customer + Provide… more
- Justworks (New York, NY)
- Manager , International Customer Success New York, New... Success Managers and internal teams to advocate for customer needs and that the voice of the ... as you will be responsible for coaching, mentoring, and developing individual Senior Customer Success Managers. As Manager , International Customer Success,… more
- M&T Bank (Buffalo, NY)
- … Customer and Transformation + Growth Marketing + Brand & Sponsorships + Voice of the Customer and Employee + Transformation Enablement + Transformation ... priorities. **Position Overview** We're seeking a strategic and hands-on Program & Governance Manager to join our...a team that's still being built - where your voice matters and your impact is visible. You'll work… more
- Centrotherm (Waterford, NY)
- Customer Service Manager Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188) * Sales Job Type Full-time Description The ... Customer Service Manager leads the end-to-end ...and escalation; ensure consistent, branded communication. + Focus on voice -of- customer (VOC) by capturing feedback, analyze themes,… more
- RELX INC (New York, NY)
- Customer Success Manager , Go-To-Market Are you an experience Customer Success, Product, or Go-To-Market professional within a SaaS, data, or technology ... the breadth of human knowledge. About the Role The Customer Success Go-To-Market (GTM) Manager serves as...activities. + Contributing to roadmap and product decisions through customer -derived evidence, ensuring the voice of the… more
- Amazon (New York, NY)
- …to think strategically about business, products, and delivery challenges. As an AWS Customer Solutions Manager (CSM), you will establish a deep understanding of ... their cloud transformation journey. You will serve as the customer 's cloud journey coach and voice of...case, establish a vision / roadmap for their cloud program . CSMs are customer advocates, driving resolution… more
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