- Ralliant (Albany, NY)
- …as primary escalation point of contact for assigned accounts. + Partner with Program Managers to balance customer commitments with delivery feasibility. + Act ... **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations...as the " voice of the customer " across the organization,… more
- DataRobot (Albany, NY)
- …create a category in AI. We're looking for an experienced Product Marketing Manager to own the story, strategy, and go-to-market strategies for Agentic AI. You'll ... do** + **Own the Agent Platform Storytelling:** Be the voice of the DataRobot Agentic AI Platform. Shape the...and the overall product roadmap. + Ability to conduct customer and market research to understand AI Leader and… more
- M&T Bank (Williamsville, NY)
- …and state agencies. Your mission: safeguard quality, mitigate risk, and champion the voice of the customer . This role goes beyond traditional quality control. ... the Role:** Are you passionate about driving excellence in customer experience and ensuring compliance at every level? As...compliance at every level? As the Senior Quality Assurance Manager , you will lead a high-impact team within our… more
- Coinbase (Albany, NY)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, ... customer -facing tools that power our chat, email, and voice support channels. Collaborate with Product Managers to define...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- ADP (New York, NY)
- **WorkForce Software, an ADP company, is hiring a Sr. Customer Engagement and Experience Manager ** Applications for this role will be accepted until 11/28/2025 ... to make your mark?** The WorkForce Software (WFS) **Sr. Customer Engagement and Experience Manager ** will be...Client Success, and Events teams to bring the clients' voice to life through campaigns, success stories, and enablement… more
- Justworks (New York, NY)
- Customer Success Manager New York, New York...their teams. Customer Success Managers are the customer 's voice here at Justworks. They are also ... and partner with others to effect change! As a Customer Success Manager , you will develop strong...strategies proactively + Promotes new key products, benefits, and program initiatives to the customer + Provide… more
- Justworks (New York, NY)
- Manager , International Customer Success New York, New... Success Managers and internal teams to advocate for customer needs and that the voice of the ... as you will be responsible for coaching, mentoring, and developing individual Senior Customer Success Managers. As Manager , International Customer Success,… more
- M&T Bank (Buffalo, NY)
- … Customer and Transformation + Growth Marketing + Brand & Sponsorships + Voice of the Customer and Employee + Transformation Enablement + Transformation ... priorities. **Position Overview** We're seeking a strategic and hands-on Program & Governance Manager to join our...a team that's still being built - where your voice matters and your impact is visible. You'll work… more
- Centrotherm (Waterford, NY)
- Customer Service Manager Waterford, NY (http://maps.google.com/maps?q=428+Hudson+River+RD+Waterford+NY+USA+12188) * Sales Job Type Full-time Description The ... Customer Service Manager leads the end-to-end ...and escalation; ensure consistent, branded communication. + Focus on voice -of- customer (VOC) by capturing feedback, analyze themes,… more
- RELX INC (New York, NY)
- Customer Success Manager , Go-To-Market Are you an experience Customer Success, Product, or Go-To-Market professional within a SaaS, data, or technology ... the breadth of human knowledge. About the Role The Customer Success Go-To-Market (GTM) Manager serves as...activities. + Contributing to roadmap and product decisions through customer -derived evidence, ensuring the voice of the… more
