- Amazon (New York, NY)
- …such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the ... their Connect investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Success Specialist Manager you will be responsible for helping guide… more
- MVP Health Care (Schenectady, NY)
- …thinking and continuous improvement. To achieve this, we're looking for a **Case Manager , Medicaid Long Term Support Program ** to join #TeamMVP. If you ... Case Management experience. Experience working in a Medicaid Long Term Support Program (LTSS) or Health Home required. + Must demonstrate understanding of clinical… more
- ServiceNow, Inc. (New York, NY)
- …work better for everyone. We're looking for a dynamic, highly organized Sr. Manager , Events & Program Management to support ServiceNow's Global President of ... across every channel and stage. You'll help shape the President's external voice , manage thought leadership opportunities, and lead the orchestration of strategic… more
- Siemens (New York, NY)
- **Job Family:** Customer Services **Req ID:** 466534 **Pioneering in America, from thefirst mile to the last. This is what drives us.** For more than 160 years, ... our customers move the world. **Position Overview:** We seek an experienced Project Manager with a consistent track record of leading sophisticated projects in the… more
- American Express (New York, NY)
- …assets - delivering experiences that empower our customers to manage and maximize their program . The Senior Manager , Digital Insights will: * Lead the team's ... Customer Experience & Engagement pillar, championing how Corporate Program customers engage and interact with our digital insights product * Identify and… more
- Amazon (New York, NY)
- …engagement, retention, and satisfaction across diverse user groups. - Serve as the voice of the customer and represent diverse household needs in technical ... Description We are seeking a Senior Product Manager - Tech to lead the Identity and...management, balancing privacy, access control, and personalization. You are customer -obsessed and highly analytical. You dive deep into data,… more
- Coinbase (Albany, NY)
- …product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... guide members to new products and features. * Translate voice of customer insights into roadmap changes...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- Sumitomo Pharma (Albany, NY)
- …will play a lead role in ensuring our onsite Team is providing outstanding customer support, enhancing our Meeting Support program , and assisting in providing ... a dynamic, highly motivated, and experienced individual for the position of Manager , Service Delivery Engineer. This person should have an understanding of Good… more
- Coinbase (Albany, NY)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... the company to technical and non-technical leaders with ease via weekly and monthly program updates. * Investigate and inspect customer user journeys through our… more
- Zoom (Albany, NY)
- …What you can expect Zoom is seeking a highly experienced and empathetic Senior Product Manager to join our team. In this role, you will play a crucial part in ... identifying customer and end-user pain points. You will be developing...Contact Center, and Zoom Meetings with the global telecom voice and messaging providers. Responsibilities + Having a deep… more