- Amazon (New York, NY)
- …and north star metrics, predictive and root cause models for talent events, voice of the customer qualitative analyses frameworks, and talent evaluation ... build scalable science solutions that work backwards from internal customer problems for all of Amazon's businesses and locations...We are looking for an experienced AI/ML Applied Science Manager who has experience leading teams that build, apply… more
- GE Aerospace (Schenectady, NY)
- …+ Apply the Innovator's DNA (iDNA) framework, ensuring innovation is driven by the voice of the customer . + Translate customer vision into actionable ... Management. In this role, you will serve as a Principal Technical Product Manager within the Technology & Operations (T&O) organization, leading an iDNA team that… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... American Express. The primary function of the Partner Success Manager (PSM) role is to establish day-to-day operational expertise...PSMs are the face of our business to our customer base and are individual contributors responsible for meeting… more
- American Express (New York, NY)
- …to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us ... beyond. Specifically, Spend Enablement-focused members of the team oversee the customer -facing experience through which clients are approved, assigned credit lines,… more
- Warner Bros. Discovery (New York, NY)
- …the structure and cadence of team meetings to maintain momentum and clarity. + ** Voice of the Customer :** Centralize and systematize feedback from customer ... can thrive. **Your New Role ** We are looking for a **Product Operations Manager ** at CNN to streamline, optimize, and elevate our product team's operations. This… more
- Meta (New York, NY)
- …of quality, speed, and cost dimensions. You'll be critical to driving customer satisfaction, protecting voice , reducing harm, retaining millions of users ... training and evals, LLM-based content moderation) and Human-provided solutions (eg, Customer Support Agents, Human-generated labels for training and evals, and… more
- Cengage Group (New York, NY)
- …and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these ... To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . As **Principal** **Product Manager ** , you will play a vital role in crafting… more
- Heritage Financial Credit Union (NY)
- Branch Manager NY * Retail Banking Job Type Full-time...passion for service to a place that values your voice and vision -this is your next career move. ... Medical, Dental, Vision & Life Insurance . Employee Assistance Program . Flexible Spending Accounts / HSA . 401K...as assigned. Requirements EXPERIENCE: 3+ years as a Branch Manager with Business Development is essential. Experience on outbound… more
- Zoom (Albany, NY)
- …large enterprises. + Excellent communication and influencing skills; able to represent the voice of the customer internally and externally. + Familiarity with ... Group Product Manager , Data Security and Compliance What you can...and monitor success metrics and KPIs tied to enterprise customer adoption and compliance readiness. + Conduct competitive analysis… more
- Ford Motor Company (Albany, NY)
- …chance to leverage advanced technology to redefine the transportation landscape, enhance customer experience and improve people's lives, this is the opportunity for ... generation of user experiences. As a Senior UX Design Manager on the FCSD Tech team, you will set...of high-quality user-experience solutions that meet business goals, improve customer outcomes, and strengthen the relationship between Ford and… more
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