• Sr. Program Manager…

    Amazon (Seattle, WA)
    …dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and… more
    Amazon (06/12/25)
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  • Sr. PMT Voice /AI, Amazon Music…

    Amazon (Seattle, WA)
    …experiences that are used by millions of Amazon Music customers. As Senior Product Manager for Voice /AI, you will use AI/ML technologies for Amazon Music ... asking Alexa. We're looking for a Sr. Technical Product Manager to turn up the creativity and shape the...turn up the creativity and shape the future of voice -powered listening. We are seeking a Senior Technical Product… more
    Amazon (06/18/25)
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  • Senior Customer Experience Program…

    Microsoft Corporation (Redmond, WA)
    … customer voice programs across ODSP & Copilot Agents. As a **Senior Customer Experience Program Manager ** , you will lead gathering customer ... teamwork, and innovation. As a member of the ODSP Customer Experience Engineering (CXE) Customer Voice...in artificial intelligence (AI) era. + Communicate and present customer program status, insights, and recommendations to… more
    Microsoft Corporation (07/19/25)
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  • Senior Design Program Manager…

    Amazon (Bellevue, WA)
    …Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables our design teams ... CX, you will also join a community of design program managers in our broader ADX organization to leverage...taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective… more
    Amazon (05/17/25)
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  • Program Manager Alexa and Alexa+,…

    Amazon (Seattle, WA)
    …the future of Amazon's cloud-based voice service and Echo devices. As a Program Manager , you'll drive beta programs to gather critical customer feedback ... cross-functional product and marketing teams, you'll advocate for the customer 's perspective and make strategic recommendations to enhance the...to make your mark. Key job responsibilities As a Program Manager on the Alexa Preview team,… more
    Amazon (07/10/25)
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  • Senior Customer Success Manager…

    Amazon (Seattle, WA)
    …The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
    Amazon (07/15/25)
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  • Senior Customer Success Manager…

    Amazon (Seattle, WA)
    …a positive experience with our program . The key responsibilities of a Senior Customer Success Manager include but are not limited to: Business Growth * ... your portfolio within a specified SLA. * Drive optimal program and Customer Success Manager ...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
    Amazon (07/01/25)
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  • Insights Program Manager , Alexa…

    Amazon (Seattle, WA)
    …fun by using the Alexa and Echo products! Key job responsibilities As an Insights Program Manager on the Alexa Preview team, you will have the opportunity to ... Team to help build the future of Amazon's cloud-based voice service and Echo devices. This role will focus...leadership A day in the life As an Insights Program Manager on the Alexa Preview Team,… more
    Amazon (07/16/25)
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  • Senior Program Manager , Alexa…

    Amazon (Seattle, WA)
    … success for Amazon's fastest-growing smart property platform? We're seeking a Senior Program Manager to establish and own dedicated deployment program ... management for Alexa Smart Properties enterprise customers. As a Senior Program Manager for Alexa Enterprise Support, you will build and execute deployment … more
    Amazon (07/12/25)
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  • Sr. Program Manager , Advertiser…

    Amazon (Seattle, WA)
    …and drive corrective actions to prevent recurrence. The Senior Program Manager , Advertiser Advocacy is the voice of the self-service advertisers and ... issues or accelerate their business. The SP&S Advertiser Advocacy program team is the voice of self-service...or related field - Experience in a call center, voice -of- customer function. Amazon is an equal opportunity… more
    Amazon (07/10/25)
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