- Amazon (Seattle, WA)
- Description As the Voice of Seller (VoS) PMM within the Strategic Account Services (SAS) team, you will be instrumental in transforming how we understand and serve ... will be the end-to-end owner of the SAS quarterly program satisfaction survey, our primary pulse-check and benchmarking mechanism...feedback system is functioning effectively. About the team The Voice of Seller (VoS) team serves as the central… more
- Amazon (Seattle, WA)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... define a vision, roadmap and long-term direction for a program that is the flywheel for customer ...directly with senior leadership within Amazon acting as the " voice of the customer " helping teams better… more
- Amazon (Seattle, WA)
- Description Amazon's Customer Service organization is seeking an experienced Senior Program Manager to join the Device, Digital & Alexa Support (D2AS) Team. ... Program Managers, Principals), Marketing, Legal, Public Relations & Executives, to surface Voice of Customer insights and drive alignment on feedback to… more
- Amazon (Seattle, WA)
- …customers and solve complex problems on their behalf, with ingenuity and simplicity. The Senior Program Manager , Customer Experience, is a core member of the ... with business stakeholders across the company and leverages the voice of the customer , data analysis, and...customer experience. Basic Qualifications - 5+ years of program or project management experience - Experience using data… more
- Amazon (Bellevue, WA)
- …Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables our design teams ... CX, you will also join a community of design program managers in our broader ADX organization to leverage...taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective… more
- Savers | Value Village (Bellevue, WA)
- … supports all aspects of Savers' multiple loyalty programs, customer promotions, and voice of the customer survey program . This includes leading the ... **Job Title:** Sr. Loyalty and Customer Retention Manager (Hybrid, 1-2 days...program benefits and offers that lead to new customer acquisition, retention, and ongoing engagement + Manage loyalty… more
- Amazon (Seattle, WA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Bellevue, WA)
- Description Amazon Global Logistics is seeking a Sr. Customer Insights manager to help us uncover customer needs and translate them into actionable insights ... You will work on overlapping projects, so skill in program management is essential. Key job responsibilities - Work...to drive business impact. - Build scalable and nimble customer insights solutions, tools, and processes. - Communicate complex… more
- Amazon (Seattle, WA)
- …defective products and purchasing experiences, and enabling others through our suite of voice of the customer tools. We build strategic technology and services ... innovate on this vision, WWDE is seeking a passionate, customer obsessed Principal Product Manager , Technical. Key...part of the team that broadly supports defect detection Voice of Customer (VoC), root cause identification… more
- Amazon (Seattle, WA)
- …and drive corrective actions to prevent recurrence. The Senior Program Manager , Advertiser Advocacy is the voice of the self-service advertisers and ... issues or accelerate their business. The SP&S Advertiser Advocacy program team is the voice of self-service...or related field - Experience in a call center, voice -of- customer function. Amazon is an equal opportunity… more
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