- Amazon (Bellevue, WA)
- …in Business, Engineering, or related field with 8+ years of product management, customer operations, or program management experience in telecom ISP, SATCOM, or ... escalation workflows, SLA management, and quality assurance standards - Experience in Customer Support product or program management Preferred Qualifications -… more
- Coinbase (Olympia, WA)
- …product and support to transform the customer experience. We're hiring a Program Manager , Coinbase One, to evolve Priority Support into a best-in-class ... guide members to new products and features. * Translate voice of customer insights into roadmap changes...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience, setting quarterly… more
- Amazon (Seattle, WA)
- …and customer analytics * Lead strategic relationships across music voice + visual, retention, experimentation, Gen AI, and FPE initiatives * Conduct ... artists, and creators on a global scale. Key job responsibilities * A Data Science Manager serving this role will act as thought partner to L8s of Product and… more
- Microsoft Corporation (Redmond, WA)
- …and public audiences. - Define success metrics and feedback loops that connect customer voice directly to engineering. The ideal candidate thrives at the ... experiences to Windows Insiders and internal validation audiences. + Champion customer voice within engineering, ensuring real-world data shapes product… more
- Amazon (Seattle, WA)
- …do - Own the vision & roadmap for Photos on Alexa+: define the customer promise, 12-24-month plan, and success metrics. - Design multimodal experiences that blend ... voice , touch, and display ( voice prompts, conversational...and privacy-first approach: define how we earn and maintain customer trust when delivering interactions with personal photos via… more
- Coinbase (Olympia, WA)
- …alignment. Attendance is expected and fully supported. We're looking for a Group Product Manager to lead our Customer Engagement & Experience (CEE) product team, ... the company to technical and non-technical leaders with ease via weekly and monthly program updates. * Investigate and inspect customer user journeys through our… more
- Sprinklr (WA)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...join our **Americas West region** as a **Field Marketing Manager ** . In this role, you'll serve as a… more
- Datavant (Olympia, WA)
- …from complexity and enabling teams to do their best work together. **Key Responsibilities** ** Voice of Customer & Insight Alignment** + **Develop Voice of ... insights to inform product roadmaps and priorities. + **Develop Voice of Operations Programs:** Partner with Operations to gather...Bring** + 5-7 years of experience in product management, program management, customer experience, or a similar… more
- Microsoft Corporation (Redmond, WA)
- …Science, and Marketing disciplines to deliver impact together. + You will be the voice of the engineering team in customer conversations and will have ... complex technical platform issues while at the same time having direct customer connections and bringing impact to Microsoft's bottom-line revenue. We are expanding… more
- Amazon (Seattle, WA)
- …the boundaries of generative AI innovation, we maintain Amazon's high bar for customer trust, privacy, inclusion, and accessibility. Role Overview We are seeking an ... exceptional Software Development Manager to lead multiple engineering teams building the foundational systems and consumer-facing features that enable trustworthy AI… more