• Contact Center Solution Architect - Manager

    Cognizant (Phoenix, AZ)
    …**What you need to have to be considered** **:** + Deep knowledge of call flows IVR skill-based routing omnichannel servicing and customer journey orchestration. ... are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will… more
    Cognizant (07/16/25)
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