- Lundbeck (TX)
- …American hub for early-stage drug discovery, the Lundbeck La Jolla Research Center positions our company to deliver transformative treatments for brain disease. Join ... to early milestones Leads the design and synthesis of high- quality small molecule tools and early hits Working closely...and able to handle multiple tasks and deliver high quality results under tight timelines Thrives in a team… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …experience. + Professional Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or training. **Other Job ... feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality … more
- Biomat USA, Inc. (Odessa, TX)
- …of the product. **Other Responsibilities for Role:** + Documents and tracks/trends center quality incidents and follows-up on incidents/errors as required; ... actions. **Primary Responsibilities for Role:** + Independent level of quality inspection and control - ensures center ...of quality inspection and control - ensures center compliance with quality standards and regulations.… more
- Mass Markets (Killeen, TX)
- …BPO contact center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key ... the industry. We are seeking a detail-oriented and strategic Quality Assurance Manager to lead the QA function in...a QA leadership role within a BPO or contact center . + Strong knowledge of QA methodologies, tools, and… more
- Mass Markets (Killeen, TX)
- …the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO campaigns. You'll oversee QA analysts, ensure ... compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete a full application on our… more
- Beacon Mobility (Houston, TX)
- …Inc. Responsibilities: * Responsible for monitoring and evaluating staff members on the quality and process of work performed as measured against standards. * Assist ... agent monitoring activities, while providing live in the moment coaching for quality assurance purposes. * Monitor and report on agent activity, schedule adherence,… more
- CSL Plasma (Temple, TX)
- …high medical standards and ensures that cGMPs are adhered to through involvement with center management, center quality unit, and overall center ... Operations** Provides operational initiatives with the goal of aligning center processes, improv The Opportunity Provides medical oversight to...each meeting. May serves as a member of the Quality Assurance Team. Acts as a liaison between the… more
- Houston Methodist (Katy, TX)
- …planning tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual (English/Spanish) preferred ... EXPERIENCE** + Three years of experience in a call center operation to include two years in quality... center operation to include two years in quality assurance, process improvement, data analytics, or workforce management… more
- Google (Austin, TX)
- …equipment is reliable and can be successfully deployed and maintained in the data center environment. In the role of Quality and Reliability Technical Program ... Manager (TPM), you will work with quality Technical Leads, Engineering, Supply Chain, Data ... quality Technical Leads, Engineering, Supply Chain, Data Center Operations, and other key contributors and stakeholders to… more
- Prime Therapeutics (Austin, TX)
- …+ Experience testing enterprise-class system software packages + Experience using Quality Center or other enterprise-level, test and defect management ... every decision we make. **Job Posting Title** Automation IT Quality Engineer - Remote **Job Description** The IT ...Quality Engineer - Remote **Job Description** The IT Quality Engineer is responsible for delivering services that enable… more
