- Citizens (Pittsburgh, PA)
- …a strategic and analytical leader to drive enterprise-wide Root Cause Analysis ( RCA ) for banking complaints. This role is pivotal in identifying systemic issues, ... Responsibilities Root Cause Strategy & Execution Develop and implement a structured RCA framework using proven methodologies (eg, 5 Whys, Fishbone, Pareto). Conduct… more
- Oracle (Harrisburg, PA)
- …**Senior Manager, Technical Program Management (TPM)** to lead the **Root Cause Analysis ( RCA )** team under the **Quality of Service (QoS)** pillar. This is a senior ... execution and organizational influence. You'll own the **Problem Management and RCA framework** , guide investigations, and drive systemic improvements across Oracle… more
- Oracle (Harrisburg, PA)
- …break-fix support and escalation for event remediation, including leading root cause analysis ( RCA ) efforts - Work closely with shift lead to ensure tickets are ... mitigate network events/incidents, and following up on routine root cause analysis ( RCA ), coordinating with support teams and vendors - Join major events/incidents… more
- Oracle (Harrisburg, PA)
- …build distributed AI/ML services that enable anomaly detection, event correlation, RCA prediction, and operational insights across OCI infrastructure. + Develop, ... generation (RAG), and knowledge graph techniques to enhance incident triage, RCA automation, and intelligent alert summarization. + Ensure AI services are… more
- Oracle (Harrisburg, PA)
- …hiring a **Technical Program Manager (TPM)** focused on **root cause analysis ( RCA )** and **systemic service improvement** . Ideal for **former software engineers or ... center of gravity for reliability, availability, and observability. You'll lead end-to-end RCA programs, partner with SRE and engineering teams, and turn recurring… more
- Oracle (Harrisburg, PA)
- …GNOC, and Data Platform teams to deliver systems for anomaly detection, RCA prediction, event correlation, and predictive capacity management. + Develop and deploy ... infrastructure. + Define and track key metrics - automation coverage, MTTR, RCA accuracy, prediction precision - to quantify reliability gains and operational… more
- Oracle (Harrisburg, PA)
- …(RAG) techniques for intelligent alert summarization, incident clustering, and automated RCA generation. + Embed model outputs into OCI's observability and ... validate models against real-world incident data. Define metrics for prediction precision, RCA accuracy, and operational impact. + Partner with NRE, GNOC, and… more
- Oracle (Harrisburg, PA)
- …program strategies focused on **AI-driven incident prediction, root cause analysis ( RCA ), and self-healing automation** . + Partner with NRE, Network Operations, ... Performance Indicators (KPIs)** for availability, MTTR, automation coverage, and RCA accuracy. + Develop and implement frameworks for **operational excellence**… more
- Post Holdings Inc. (Klingerstown, PA)
- …their impact on the business. + Provides input for root cause analysis ( RCA ) and reliability centered maintenance (RCM) to create an environment of continuous asset ... reliability improvement. Will champion the plant's RCM and RCA process. + Create and foster a team environment that demonstrates genuine concern for personal and… more
- Xylem (Dubois, PA)
- …+ CI training with demonstrated hands-on usage of common tools (8 waste, 5S, pareto, RCA , etc.) + Proven leadership skills to coach and manage teams to fully deliver ... tangible financial benefit + Experience facilitating multi-day workshops including VSM, RCA , 5S, and Kaizen Rapid Improvement events. + Working knowledge of… more