- KaylaTek, Inc. (MD)
- …of end-user technical issues by managing the desktop support queue within Remedy . The Queue Manager will be responsible for triaging, prioritizing, ... individual to join our team as a Desktop Support Queue Manager . This vital role ensures the...PRIMARY RESPONSIBILITIES: + Manage and prioritize the incoming ticket queue within Remedy , ensuring timely assignment and… more
- Leidos (Camp Springs, MD)
- …Leidos Digital Modernization sector has a career opportunity for a **_Cyber Queue Manager_** to support the Air Force National Capital Region (AFNCR) IT ... cybersecurity service requests and incident tickets in platforms such as BMC Remedy , ServiceNow, and Tenable SecurityCenter. + Track and route tickets for… more