- Sharp Electronics Corporation (Downers Grove, IL)
- **Overview** The National Helpdesk Technician is an entry-level position, responsible for providing Tier 1 helpdesk end-user support for small to ... resolving technical issues over the phone by using advanced remote management tools or on-site and logging tickets into...tickets, and emails to troubleshoot reported issues in a helpdesk environment + Monitor Backup offerings and escalate alerts… more