- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in ... Chantilly, VA! The Tier 1 Technician is primarily responsible for...on the Monday-Friday 8AM-5PM** **Primary Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2… more
- CBRE Government and Defense Services (Mclean, VA)
- …applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application issues, and ... applications. This role bridges technical administration with frontline support, offering Tier 1 help desk assistance, troubleshooting application issues, and… more
- Epsilon, Inc (Alexandria, VA)
- …This is a hybrid onsite/ remote opportunity where you will report to the customer 's location in Alexandria, VA and have the flexibility to work from home based on ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment,… more
- Epsilon, Inc (Alexandria, VA)
- …This is a hybrid onsite/ remote opportunity where you will report to the customer 's location in Alexandria, VA and have the flexibility to work from home based on ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...business needs. **Our Customer 's Mission** **:** Epsilon provides professional and efficient technical… more
- Red River (Chantilly, VA)
- … access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established KBAs ... a **Systems Support Engineer I** to join our fast-paced, customer -first global service desk team. This is a hybrid...+ Resolve basic network and connectivity problems such as remote access failures, shared drive access, Wi-Fi disruptions, and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... inbound calls for NSHD. As a Tier 1 SDR, you will assist customers...you will have the opportunity to showcase your exceptional customer service skills when speaking to customers via a… more
- M. C. Dean (Vienna, VA)
- …teams and follow through on resolution. 1 . **User Support and Documentation** + Provide Tier 1 and Tier 2 support to end users regarding system access, ... tracking, and system-related communications. Ideal candidates will be highly organized, customer -focused, and capable of working in a fast-paced environment. **Key… more
- Capital One (Richmond, VA)
- Director, Business Development - Databolt - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized that ... to market; Slingshot and Databolt. We are seeking top tier talent to join our pioneering team and propel...product. + Track and report on the progress of customer acquisition and partnership development efforts, including lead management,… more
- Ryder System (Richmond, VA)
- …+ Provide training, mentorship, guidance, support, and performance feedback to direct reports ( Tier 1 Call Center Representatives and Tier 2 Functional ... who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee Services staff have the training and tools to… more
- Capital One (Richmond, VA)
- Senior Manager, Software Engineering, Full Stack - Capital One Software ( Remote ) Ever since our first credit card customer in 1994, Capital One has recognized ... these same needs going forward. We are seeking top tier talent to join our pioneering team and propel...engineering (Internship experience does not apply) + At least 1 year experience with cloud computing (AWS, Microsoft Azure,… more
