- GovCIO (Richmond, VA)
- …currently hiring for Middleware Team Lead todeploy and manage middleware SW supporting customer applications . This position will be located in Radford, VA and will ... be a remote position. **Responsibilities** Senior middleware administration experience deploying and managing middleware SW supporting customer applications.… more
- GovCIO (Sterling, VA)
- …with maintaining/updating support documentation. + Support Microsoft Windows environments and resolve Tier 1 hardware and software problems with tools such as ... be located in Sterling, VA and is a fully remote position. **Responsibilities** + Provide Tier I...**Qualifications** + High School with 0 - 3 years Tier 1 support (or commensurate experience) +… more
- Cardinal Health (Richmond, VA)
- …delivery teams. **_Responsibilities_** **Governance Execution** + Manage day-to-day governance cadences across Tier 1 and Tier 2 relationships (eg, meeting ... consolidate service performance data (SLA compliance, financial variance, backlog, customer effort). + Monitor vendor adherence to contractual commitments,… more
- MPR Associates (Alexandria, VA)
- …is expected to take ownership of user incidents and requests, resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be ... Coordinates with users, the Service Desk Manager, and higher tier support to escalate and resolve more complex problems....to escalate and resolve more complex problems. + Uses remote access tools to evaluate and troubleshoot issues for… more
- GovCIO (Richmond, VA)
- …GovCIO is currently hiring for MULTIPLE **Database Administrator(s)** to support our customer , USPS' Network and Compute Technology (NCT) group. The NCT is ... within the United States and will be a full remote position. **Responsibilities** The successful candidate will be able...work or specify which shift is highly preferred.** **Group 1 ** covering 3 shifts with **SAT/SUN off days** 1st… more
- GovCIO (Fairfax, VA)
- …Systems Engineer with an active Secret clearance to provide administration and tier 3 operational support for servers, workstations, and applications in a Windows ... will be a fully onsite position. **Responsibilities** + Provide administration and tier 3 operational support for servers, workstations, and applications in a… more
- Chenega Corporation (Fort Belvoir, VA)
- …or generated by the Remedy ticketing system within the AITP timelines. + Resolve customer issues using automated remote -control software or other remote ... users' enterprise email system configurations. + Respond to all customer trouble requests and the problem calls received by...to the network. + Escalate the issue/problem to proper Tier 2 or 3 Support team members when the… more
- General Dynamics Information Technology (Chantilly, VA)
- …and Operations **Skills:** Linux Environments,Red Hat Ansible,System Administration **Experience:** 1 + years of related experience **US Citizenship Required:** Yes ... FOSS, COTS or GOTS products to enhance and meet customer requirements within the operating environment. + Troubleshoot user,...with both short-term workarounds and long-term solutions + Provide remote end user support and remotely work with and… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- **General Summary** Provides remote Tier 1 technical end user support to an enterprise of roughly 4500 users in a Microsoft Windows environment. Work on a ... 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a...mobile devices + Demonstrate the highest possible standards of customer support and produce maximum customer satisfaction… more
- Epsilon, Inc (Alexandria, VA)
- …This is a hybrid onsite/ remote opportunity where you will report to the customer 's location in Alexandria, VA and have the flexibility to work from home based on ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment,… more