• Customer Service Rep II

    Goodwill of the Finger Lakes (Rochester, NY)
    SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract. ... Complete customer order requests and fulfillment, data entry, maintain ...be self-motivating and dependable. + Able to multitask and support at least three independent contracts. + Have exceptional… more
    Goodwill of the Finger Lakes (09/17/25)
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  • Customer Rep II , Laboratory

    University of Rochester (Rochester, NY)
    …representative and technical resource in the Pathology and Laboratory Medicine Outreach Customer Support Department. With the ability to work independently as ... part of a team provides professional and expeditious quality customer service. Investigates and resolves problems internally and externally....Create - and Make the World Ever Better. In support of our values and those of our society,… more
    University of Rochester (09/04/25)
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  • Clm Resltion Rep II , Hosp/Prv

    University of Rochester (Rochester, NY)
    …and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The claims resolution representative II is responsible for working across the ... timely and routine action to resolve unpaid claims. The Claims Resolution Representative II reports to Accounts Receivable Management. **ESSENTIAL FUNCTIONS**… more
    University of Rochester (09/24/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …individual, and internal equity considerations._ **Responsibilities:** Provides timely responses to customer inquiries by telephone, email or website chatbox in an ... center, consistent with service and quality standards. Troubleshoots and resolves customer complaints. Schedule: 8 AM-5 PM The Patient Financial Representative… more
    University of Rochester (08/07/25)
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  • Operations Support Rep II

    University of Rochester (Rochester, NY)
    …Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 100108 Support Operations-Fac & Svcs Work Shift: UR - Day (United States of America) ... considerations._ **Responsibilities:** GENERAL PURPOSE: Provides vital dispatch and communication support for the entire University and its affiliates. Responds to… more
    University of Rochester (08/07/25)
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  • Outpatient Access Rep II

    University of Rochester (Brighton, NY)
    …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May be a resource to new staff. Responsible for ... must make complex decisions. May train new or less experienced support staff. **SCHEDULE** + M-F 8:30am-5pm (varies) **ESSENTIAL FUNCTIONS** Reception: +… more
    University of Rochester (09/23/25)
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  • Call Center Rep II

    University of Rochester (Rochester, NY)
    …respond to patient/physician inquiries, handle or redirect billing inquiries, handle patient/ customer complaints and provide basic technical support . Ensures ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE Provides communication support services, including general clerical, general information, way-finding, technical… more
    University of Rochester (08/07/25)
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  • Outpatient Access Rep II

    University of Rochester (Geneva, NY)
    …the provider. Responsible for functions being completed in an accurate, efficient, and customer friendly manner. May act as a resource to new staff. **ESSENTIAL ... Collects patient demographic and financial information in an efficient, customer -oriented manner. + Asks specific questions of patient to...Create - and Make the World Ever Better. In support of our values and those of our society,… more
    University of Rochester (10/03/25)
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  • Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: Provides timely responses to customer inquiries by telephone, email or website chatbox in an ... consistent with service and quality standards. Troubleshoots and resolves customer complaints. **ESSENTIAL FUNCTIONS** + Initiates insurance billing, either… more
    University of Rochester (08/07/25)
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  • Security Rep II

    University of Rochester (Rochester, NY)
    …GENERAL PURPOSE Provides MAG staff and guests with a superior customer service experience while safeguarding the integrity of MAG's exhibitions and ... collections, facilities and grounds. **ESSENTIAL FUNCTIONS** + Delivers exceptional customer service experience to museum guests. + Gains knowledge...Create - and Make the World Ever Better. In support of our values and those of our society,… more
    University of Rochester (08/07/25)
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