- Cardinal Health (Richmond, VA)
- …needs and uncover complex customer struggles? Are you enthusiastic about research , data analysis, translating insights to action, and empowering others to ... the same? If so, let's talk. Cardinal Health is looking for a versatile Manager of Research & Insights . As a key member of the Product Experience… more
- WESCO (Richmond, VA)
- As the Manager - Business Insights and Data...results. + Develop and implement new analytical strategies for customer insights ; lead data modeling and ... Strategy, you will be responsible for synthesizing and forecasting complex customer and Wesco data into clear, actionable insights , leveraging advanced analytics… more
- Capital One (Mclean, VA)
- …levels and job functions using a human-centered approach that integrates data and research insights to articulate a compelling point of view that influences ... Design Research Lead - Senior Manager level...business outcomes + Problem Solving: Evaluates diverse perspectives, data-driven insights , customer & business needs to understand… more
- Capital One (Mclean, VA)
- …partners and stakeholders, leveraging critical-thinking skills that factor in data, research insights , scalability and tech constraints that deliver meaningful, ... Design Research Lead, Manager level Capital One's...a human-centered approach that integrates design frameworks, data and research insights to articulate a compelling point… more
- Pentax Medical (Blacksburg, VA)
- …outlook, at a global/regional perspective, through identifying and leveraging of actionable insights surfaced from both existing and primary research + Serve ... with the commercial team to identify business issues and research objectives + Conduct / oversee customer ...and internal performance analytics reports + Challenge the traditional research method status quo + Manage the Insights… more
- Hilton (Mclean, VA)
- …Hilton's strategy and customer experience are informed by data and customer insights combining technical talent with industry expertise to guide progress ... organizations, with special support for the executive leadership team\. On the Brand Insights & Analytics team reporting to the Manager , Brand Analytics, you… more
- CARMAX (Richmond, VA)
- …23220 CarMax, the way your career should be! **ABOUT THIS JOB** The Manager of Customer Experience Strategy supports CarMax's brand experience evolution by ... This role contributes to initiatives that enhance brand engagement, customer satisfaction, and word-of-mouth advocacy (NPS). The Manager...Research & Prioritization** + Lead and partner with insights to conduct research and analysis to… more
- FranklinCovey (Richmond, VA)
- …To learn more, visit franklincovey.com. **Title:** Senior Product Designer (UX/UI + Research ) **Payroll Title:** Sr Product Design Manager **Division & ... studies to understand admin and learner needs, pain points, and goals. Translate research findings into actionable design insights . 2. **Product Design (UX &… more
- Cengage Group (Virginia Beach, VA)
- …. Location: Remote or Hybrid (Territory-Based) **ABOUT THE ROLE** As a Manager , Customer Success, you will play a dual role-serving as ... seamless, high-impact experience **Team & Process Leadership** + Share best practices and insights to improve team workflows and customer outcomes + Support… more
- Cengage Group (Virginia Beach, VA)
- …to reduce costs to serve, proactively address gaps, implement solutions, and ensure customer needs are met. Provides insights and feedback from customers to ... where needed to stay on track. Regularly analyzes and reports on customer success metrics, providing insights and recommendations for continuous improvement,… more