- University of Southern California (Los Angeles, CA)
- …Office of Civil Rights Compliance, theDeputy Coordinator for Investigation and Resolution , Office of Civil Rights Complianceassists in directing the operations of ... as well as in providing training and education programs about OCRC resolution processes to University community members. Closely collaborates and communicates on a… more
- PennyMac (Moorpark, CA)
- …of homeownership through the complete mortgage journey. A Typical Day The Resolution Associate will be responsible for researching written inquiries, requests for ... and transferred mortgages, and general complaints received from customers. As the Resolution Associate , you may identify process breakdowns and provide process… more
- Financial Partners Credit Union (Downey, CA)
- …Type Full Time Job Description Purpose of the Position The Loan Resolution Supervisor supports the department's efforts to minimize financial losses by reducing ... related to delinquent accounts with a focus on member satisfaction and timely resolution . + Uphold and promote a positive member experience in all interactions,… more
- Prime Healthcare (Lynwood, CA)
- …new members to join our corporate team! Responsibilities The Specialist, Account Resolution is the lead responsible for the timely follow-up of Managed ... Care/Commercial accounts. Communicates clearly and efficiently by phone with health plans. Maintains productivity standards and reports. Responsible to obtain State collection guidelines if applicable. Reviews managed care contracts. Qualifications + Minimum… more
- Financial Partners Credit Union (Downey, CA)
- …that are over 5 days past due. This involves achieving resolution through up-to-date payment arrangements, repossession, extensions, legal actions, or charge-offs. ... Essential Responsibilities: + Delinquency Management: + Collect past-due consumer loans and credit cards that are over 5 days delinquent. + Handle incoming and outgoing calls, responding to member inquiries regarding past-due accounts. + Perform account… more
- The County of Los Angeles (Los Angeles, CA)
- …environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up ... + Develops and publishes procedures for operations staff and for problem resolution . + Implements and maintains back-up and restore solutions; performs back-up and… more
- Travelers Insurance Company (Diamond Bar, CA)
- …on file quality (including timely contact and proper documentation and proactive resolution of outstanding issues). Achieve a positive end result by returning ... of statutory benefit entitlement, medical diagnoses, Medicare Set Aside to achieve resolution through the best possible outcome. Work in collaboration with specialty… more
- Intuit (San Diego, CA)
- **Overview** The Director, Resolution & Recovery will be Intuit's enterprise leader for navigating our most critical, emotionally charged, and high-profile customer ... our brand. This newly created role will unify and elevate resolution and recovery efforts across Intuit's ecosystem (TurboTax, QuickBooks, Mailchimp, Credit… more
- The County of Los Angeles (Los Angeles, CA)
- …our consumer protection programs, including Small Claims Advisor, dispute resolution and mediation programs, immigration legal services, eviction prevention program, ... throughout the department. DEFINITION: Assists in the investigation, mediation and resolution of consumer complaints and disputes, and provides information and… more
- Travelers Insurance Company (Irvine, CA)
- …coverage, investigation, evaluation, reserving, litigation management, negotiation and resolution ) including maintaining full compliance with internal and external ... and expense. + Actively and enthusiastically shares experience and knowledge of creative resolution techniques to improve the claim results of others. + Applies the… more
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