- Google (San Jose, CA)
- …guiding the partner through complex integration challenges and driving the resolution of critical bugs. This includes collaborating closely with internal Product ... reviews, advocate new product features, and ensure the prompt and proper resolution of technical challenges. + Improve product feature offerings by providing partner… more
- SpaceX (Hawthorne, CA)
- …risk, communicating to leadership and executive team as required. Drive on-console resolution of technical risks to achieve successful test or flight outcome + ... (word processing, spreadsheets, presentations, email) + Experience with anomaly resolution and documentation of anomaly reports and lessons learned databases… more
- Target (Upland, CA)
- …driving loyalty programs + Guest engagement; problem solving and resolution + Retail business fundamentalsincluding: department sales trends, inventory management, ... by focusing on decreasing wait time, friendly guest interactions, quality of service, resolution , driving loyalty and cleanliness standards. + Lead and demonstrate a… more
- City National Bank (Los Angeles, CA)
- …complex or unusual situations escalated to the next highest authority level for resolution . This includes mentoring and training of Underwriters I and II including ... decision per established policies * Identifies issues and recommends appropriate resolution within policy service level agreements * Analyzes and determines the… more
- Cardinal Health (Sacramento, CA)
- …in collaboration with enterprise risk and compliance teams + Guide dispute resolution , issue escalation, and corrective action processes to drive timely ... resolution and performance accountability + Support the development of enterprise policies, tools, templates, and training to standardize vendor governance processes… more
- BMO Financial Group (Saratoga, CA)
- …sales and service initiatives. + Monitors the service request and problem resolution processes for adherence to national standards. + Provides technical training and ... unresolved customer situations or escalates to the next higher manager for resolution . + Maintains current knowledge of personal banking and credit card industries,… more
- The County of Los Angeles (Los Angeles, CA)
- …County department or special district, supervising and participating in the resolution of difficult legal questions regarding powers, jurisdiction, procedures and ... operations. Oversees the review and resolution of complex, multi-agency issues, requiring coordination within the office and between County departments/agencies.… more
- General Atomics (Poway, CA)
- …piloted aircraft and tactical reconnaissance radars, as well as advanced high- resolution surveillance systems. This position is responsible for assisting in the ... Interact with internal and external representatives at various levels concerning resolution of technical and scheduling issues. + Maintain the strict confidentiality… more
- Meta (Sunnyvale, CA)
- …succinctly to management, calling out key issues and presenting options for resolution to Leadership 2. Establish and lead on-site bring-up and integration ... and succinctly to management, calling out key issues and presenting options for resolution to the cross-functional executive team through the new product reviews and… more
- Citigroup (San Francisco, CA)
- …and operational teams, becoming a key contact for internal requests/problem escalation and resolution + Ensures timely completion of Know Your Client (KYC) and other ... goals. + Exceptional organizational skills. + Strong problem recognition and resolution capabilities. + Ability to perform effectively under pressure, manage… more