- Wells Fargo (San Jose, CA)
- …+ Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols + ... Escalate banking related issues or business risks that require an in-depth evaluation + Advise customers on various aspects of recommended and available financial options and services + Maintain deep knowledge and understanding of Wells Fargo's banking, credit… more
- Oracle (Sacramento, CA)
- …between internal teams, customers, and partners to streamline communication and resolution . + **Customer Success Advocacy:** Act as a trusted advisor, ensuring ... applying exceptional problem-solving skills to ensure timely and effective resolution . + **Solution Validation:** Collaborate with internal teams to ensure… more
- Molina Healthcare (CA)
- …including reviewing and resolving member and provider complaints, and communicating resolution to members or authorized representatives in accordance with the ... Services (CMS). **Essential Job Duties** * Facilitates comprehensive research and resolution of appeals, disputes, grievances, and/or complaints from Molina members,… more
- Sedgwick (Sacramento, CA)
- …Summary** To analyze complex or technically difficult environmental claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate ... manages claims through well-developed action plans to an appropriate and timely resolution . + Conducts or assigns full investigation to include complete coverage… more
- Stanford Health Care (Palo Alto, CA)
- …Communicates findings fully with clinical departments and executive team. + Issue Resolution : Through the combination of EPIC WQs, external edit platforms, and ... to provide leadership skills in problem identification and issue resolution + Ability to influence decision-making through persuasive data-supported arguments.… more
- Stanford Health Care (Palo Alto, CA)
- …Operations Manager and BOSI manager on project budget targets, status and resolution of related issues. + Develop and maintain effective relationships with project ... and work independently. + Executive level "presence." + Excellent Conflict Resolution skills. + Effective leadership, influencing, and work delivery through others.… more
- Taco Bell (Susanville, CA)
- …principles + Leverage culture and people capability to fuel brand performance + Resolution oriented in all Employee Relations (ER) activities; provides needed + ER ... teams experience + Good communication skills, and strong interpersonal and conflict resolution skills with exceptional team building capability Why Taco Bell? We… more
- Cardinal Health (Sacramento, CA)
- …patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate ... trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Ability to… more
- Aston Carter (Anaheim, CA)
- …and handling grievances. + Perform benefit administration including claims resolution , participant enrollment, and communication of benefit information. + Negotiate ... payroll experience, including auditing and full-cycle processing. + Strong conflict resolution skills and ability to coach managers on handling difficult situations.… more
- Publicis Groupe (San Diego, CA)
- …and dealer groups in assigned market area. + Provide exceptional problem resolution by implementing Epsilon solutions to satisfy dealerships' needs. + Actively ... participate in customer concern resolution and cancellation turnaround attempts while maintaining consistent support and service to existing clients. + Demonstrate… more
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