- Bio-Techne (CA)
- …a laboratory environment. Maintain daily communications with customers to ensure resolution and proper follow-up. Ability to prepare samples for instrument testing ... applications and technical support teams both remotely and onsite to ensure successful resolution of complex customer situations and issues. + The ability to lift… more
- TEKsystems (Chino, CA)
- …code troubleshooting + Document customer concerns accurately and create cases for resolution or escalation + Provide clear, accurate information and dispatch cases ... or exceed performance metrics including call handling time, customer satisfaction, and resolution rates Required Skills & Qualifications + Previous experience in a… more
- Robert Half Legal (Walnut Creek, CA)
- …recommendations to clients. * Represent clients in mediation and dispute resolution proceedings to achieve favorable settlements. * Take and defend depositions ... Bar membership in good standing. * Prior experience in mediation and dispute resolution is highly valued. * Trial experience is beneficial but not mandatory. Robert… more
- Amazon (San Francisco, CA)
- …pre-launch planning and create solutions. Attend customer meetings and use key customer resolution tools across service groups to facilitate rapid resolution of ... customer concerns. 40 hours / week, 8:00am-5:00pm, Salary Range $194,300/year to $262,800/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a… more
- The Boeing Company (El Segundo, CA)
- …+ Be responsible for all phases of software development and problem resolution from program inception to post-launch support. + Work collaboratively with hardware, ... standards + Be responsible for all phases of software development and problem resolution from program inception to post-launch support + Work with hardware engineers… more
- Southern California Edison (Irwindale, CA)
- …meet or exceed key performance indicators (KPIs), such as customer satisfaction, resolution time, first-call resolution rates, billed revenue, delayed billing, ... outstanding receivables, and net write-off. + Handling escalated and complex customer and/or operational issues, ensuring timely and effective resolutions. Collaborating with internal stakeholders to align strategies and optimize processes for improved… more
- The Boeing Company (El Segundo, CA)
- …leadership teams to provide support in designing for manufacturability and resolution of complex non-conformance resolution during all working shifts ... + Work with Manufacturing team to scale design as required across program portfolios - establish processes and standards within your team to support this effort + Work in conjunction with Program Management to meet execution milestones and address… more
- Niagara Bottling LLC (Ontario, CA)
- …to develop and execute projects involving continuous improvement, upgrades, and the resolution of re-occurring problems + Rapid identification of machine problems to ... respect to others and confronts interpersonal issues directly + Prioritizes resolution of customer issues effectively + Responds promptly and honors commitments… more
- GE Vernova (CA)
- …issues, coordinating with cross-functional teams to ensure timely and satisfactory resolution . + Build strong executive and operational relationships within customer ... renewals by demonstrating value delivered and ensuring customer satisfaction. + **Issue Resolution & Continuous Improvement** + Help lead Root Cause Analysis (RCA)… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …around data, performance, scheduling and file transmissions. Coordinate and communicate resolution on issues with IT support teams, vendors and business teams. ... respect to others and confronts interpersonal issues directly + Prioritizes resolution of customer issues effectively + Responds promptly and honors commitments… more