- Keeper Security, Inc. (El Dorado Hills, CA)
- …+ Oversee vulnerability management and patch remediation from detection through resolution + Manage technical aspects of audits, penetration testing, and business ... Define and monitor KPIs for reliability, security, cost efficiency, and incident resolution + Lead root cause analysis and post-incident reviews to ensure… more
- Paycom Online (Sacramento, CA)
- …and resolves customer concerns and requests + Makes independent decisions on problem resolution that are consistent with Paycom policies and procedures + Submits all ... **Excellent time management skills** + **Intermediate problem solving and conflict resolution skills** + **Organizational skills** + **Takes initiative to learn… more
- Palo Alto Networks (Santa Clara, CA)
- …Offer advanced-level technical assistance to our top-tier customers, ensuring prompt resolution of complex issues and providing tailored solutions to optimize their ... Travel to customer sites in the event of a critical situation to expedite resolution as required **Your Experience** + Minimum of 5 years of network security… more
- Hilton (Coronado, CA)
- …Housekeeping, Engineering, Front Office, and other departments to ensure prompt resolution \. .Analyze recurring issues and trends to support process improvement ... initiatives\. .Provide regular reports on ticket volume, response times, and resolution status to management\. .Assist with training staff on proper use of the… more
- Eliassen Group (Sacramento, CA)
- …+ TEAM DYNAMICS - Enables healthy team dynamics through trusted partnerships and conflict resolution . + LEADERSHIP - Earn a seat at the leadership table by being a ... in agile metrics and data-driven decision-making. + Excellent problem-solving and conflict- resolution skills at both team and organizational levels. + You are… more
- Robert Half-Robert Half Corporate (San Ramon, CA)
- …failures, environmental drift, and automation bugs. + Leads the analysis and resolution of moderate to complex issues in production platforms, defining incident ... response approaches and resolution playbooks. + Provides Level III support critical production issues, collaborating across development, application, and security… more
- USAA (Los Angeles, CA)
- …with vendors and internal business partners to facilitate complex claims resolution . May also involve external regulatory coordination to ensure appropriate ... and regulations. + Proficient negotiation, investigation, communication, and conflict resolution skills. + Proven investigatory, analytical, prioritizing, multi-tasking, and… more
- GE HealthCare (CA)
- …Establish and engage in proactive daily communications with customers, to ensure resolution and proper follow-up, leading to strong customer relations and customer ... business goals/objectives. + Lead, instruct, and assist technicians on basic and complex repairs/ resolution . + Work as a member of local team to provide efficient… more
- Sony Pictures Entertainment (Culver City, CA)
- …requirements as well as trouble shooting issues and support ticket resolution . Responsibilities + Design, develop, test, deploy, support and monitor workflows, ... + Support HCM and Payroll audits, error handling and issue resolution . Key Competencies/Core Knowledge + Technical excellence in Workday Platform tools,… more
- NVIDIA (Santa Clara, CA)
- …design reviews, ensuring the implementation of any customer-required features, driving resolution of any blocking issues/bugs, and ensuring customer acceptance and ... technical support to the customer and act as a case manager to lead resolution of field quality issues/customer concerns. + Provide on-site support at ODM factories… more