- Fortive Corporation (Irvine, CA)
- …leverages Fortive Business System (FBS) problem-solving and customer defect tracking & resolution (CDT&R) tools to identify and resolve issues impacting the customer ... structured problem-solving using FBS tools (eg, PSP, Customer Defects Tracking & Resolution , 8D). Able to lead structured problem-solving events, drive root cause… more
- IBM (San Francisco, CA)
- …trust with our customers. What you'll do (responsibilities) * Drive the resolution of ticket escalations by working directly with customers, support engineers, and ... * Lead the response to incidents, ensuring timely coordination, communication, and resolution . * Collaborate with Support and R&D teams and cross-functional support… more
- Cardinal Health (Sacramento, CA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from customers to… more
- Sharp HealthCare (San Diego, CA)
- …and training instructions and according to established procedures; facilitates issue resolution .Reports, documents and resolves or facilitates resolution of ... verifies equipment/analyzers inspections are up-to-date. Follows through on problem resolution and validates equipment/analyzers performance post repair.Participates in analyzer… more
- Cardinal Health (Sacramento, CA)
- …customer business through contract administration, customer orders, and problem resolution . **_Job Summary_** The Representative II, Customer Service Operations is ... acting as a liaison in problem-solving, research and order problem/dispute resolution . **_Responsibilities_** + Offer professional and timely service as a… more
- Stanford University (Stanford, CA)
- …supervised by the Director of the Martin Daniel Gould Center for Conflict Resolution . Learn more about the program by visiting theGould Negotiation and Mediation ... workshops, and training sessions; assist faculty members teaching conflict resolution courses (including co-teaching where appropriate).** + **Provide coaching,… more
- Cayuse Holdings (Sacramento, CA)
- …+ Provides high-quality customer service to the client, for the efficient resolution of technology problems and requests + Operates within established guidelines and ... and integrations) + Provide aid and technical support for the resolution of problems, incidents, issues, and emergencies including major incident manage… more
- Cedars-Sinai (Los Angeles, CA)
- …and issues, and following up on accounts to ensure payment and resolution . + Monitors, evaluates, and reviews Cedars-Sinai Managed Care contracts and reconcile ... and account follow-up activities to resolve inquiries. Ensures that the resolution completed meets the department's standards. + Collaborates with Supervisor and… more
- NBC Universal (Universal City, CA)
- …will serve as a neutral party to investigate and facilitate the resolution of concerns of Team Members and managers, involving escalating allegations of ... concerns to the attention of the organization and HR Business Partners for resolution . + Regularly partners with NBCU Legal, HR Business Partners, and NBCU Fair… more
- Ensono (Los Angeles, CA)
- …+ Research reported issues to determine cause and best circumvention and/or resolution , enlisting resources from other teams and customer, as required to provide ... best response time. + Take actions to implement circumvention/ resolution and verify results. + Communicate to both customer and management the status of issues at… more