- University of Southern California (Los Angeles, CA)
- …and is responsible for the configuration, testing, problem identification, issue resolution , and on-going support of the assigned applications including new ... off-hour on-call support for issues and apply expertise and independent judgment for full resolution . * Work on assigned projects both independently and as part of a… more
- MongoDB (Palo Alto, CA)
- …pressure, empathy, and the ability to drive complex issues to resolution while maintaining executive trust. **Key Responsibilities** 1. White-Glove Incident Response ... & Resolution + End-to-end ownership of VIP incidents (P0-P3) during...+ Own communication, status updates, and follow-through until full resolution + P0/P1 live support: + Join meetings live… more
- Amazon (Culver City, CA)
- …- Work hands on in Photoshop to reconstruct creative comps to final high resolution files for adaptation by other teams - Plan and execute the file structure ... light and shadow interaction, technical specs including file size, resolution and ratios - Process RAW files using Adobe...on role working in Photoshop almost exclusively building high resolution files that are built in a very clean,… more
- Hensel Phelps (Los Angeles, CA)
- …plays a critical role in maintaining quality standards, supporting issue resolution , and ensuring the successful delivery of the project. **Position ... and plumbing trade partners to actively participate in issue resolution , ensuring timely identification, communication, and closure of field-related challenges… more
- Hensel Phelps (Irvine, CA)
- …plays a critical role in maintaining quality standards, supporting issue resolution , and ensuring the successful delivery of the project. **Position ... and Civil Paving trade partners to actively participate in issue resolution , ensuring timely identification, communication, and closure of field-related challenges… more
- Niagara Bottling LLC (Diamond Bar, CA)
- …opportunities at the customer level and create solutions for success, and resolution . Communicate that resolution internally and externally. + Manage regional ... help, new item rollouts, service level opportunities, etc. + Facilitate quality questions/ resolution , audits, and other sales related quality requests. + Assist with… more
- Vontier (Sacramento, CA)
- …contract renewals, cross-sell, upsell, and P&L in the assigned territory. **Issue Resolution :** Facilitate the resolution of client issues and technical problems ... with the technical support team, tracking progress, and ensuring timely resolution . **SLA Compliance:** Monitor and enforce SLAs to ensure all commitments… more
- Zurich NA (Woodland Hills, CA)
- …recorded statements, expert reports) to assess coverage, liability, and damages. ** Resolution Strategy & Negotiation:** + Develop and implement effective claim ... resolution strategies, including case evaluations, issue escalation, and timely disposition planning. + Establish and maintain appropriate reserves throughout the… more
- University of Southern California (Alhambra, CA)
- …with clear, detailed, concise ETM Task notes regarding activity related to resolution of balances, ie claim status, payment pending, adjustments needed, etc. Reviews ... with clear, detailed, concise ETM Task notes regarding activity related to resolution of credit balances, ie payment transfers, adjustments, and/or refund requests,… more
- CVS Health (Sacramento, CA)
- …zone) **Position Summary** Responsible for Oversight of that that investigates and resolution of appeals scenarios for all products, which may contain multiple ... able to maintain compliance turn-around times, with accurate case resolution or research. Remain a part of the solution...teams to create, populate, and trend reports to find resolution to escalated cases. + Identify potential risks and… more