- BMO Financial Group (Sacramento, CA)
- …share and maximize profitability of client relationships. Ensures client problem resolution is prompt and effective, and that enhancement opportunities are ... and diagnoses clients' service needs. + Facilitates timely client problem- resolution , engages cross-functional representatives or groups as appropriate. + Responds… more
- BMO Financial Group (San Francisco, CA)
- …the best interests of the customer. + Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds ... customer expectations, or escalates for resolution . + Generates leads to build and maintain customer...situations or escalates to the next higher manager for resolution . + Maintains current knowledge of personal banking and… more
- Sharecare (Sacramento, CA)
- …help guarantee the company's revenues. You will handle the collection and resolution of account balances of an assigned portfolio. **Pay:** $18-$20/hr depending on ... experience **Essential Job Functions:** + Collect, manage, and provide resolution of outstanding invoices from current and past due accounts for an assigned… more
- Hyundai Autoever America (Fountain Valley, CA)
- …CCS, CCoE and security owners. Service Desk + Monitor ticket queues to ensure timely resolution and adherence to SLAs. + Follow up with users to ensure issue ... resolution , providing excellent customer service throughout the support process....communication. + Facilitate escalation for major incidents, ensuring timely resolution and communication. + Create and maintain detailed documentation,… more
- General Dynamics Information Technology (Livermore, CA)
- …in-depth analysis and technical support of systems, including complex problem resolution , design, development, testing, operational integration, and user support. + ... in-depth analysis and technical support of systems, including complex problem resolution , design, development, testing, operational integration, and user support. +… more
- Snap Inc. (San Francisco, CA)
- …on improving image and video quality (quality assessment, video super resolution , compression, image editing), and animations (animation generation, 3D avatar, video ... to improve image and video quality, such as (1) image/video super- resolution /restoration, (2) image/video quality assessment, or (3) advanced video codec +… more
- FGS, LLC (Vandenberg AFB, CA)
- …usage of A/V and other conference room equipment andassist in equipment problem resolution . + Maintain detailed troubleshooting log of all failures and resolution ... + Maintain periodic maintenance and inspection (PMI) log. + Provide issue/trouble resolution within one (1) week; or provide notification to Project Lead along… more
- PennyMac (Moorpark, CA)
- …guidelines. This role involves direct borrower interaction, including escalated issue resolution and balance reconciliation, as well as providing mentorship and ... overflow and addressing customer inquiries + Provide comprehensive service, resolution , and detailed documentation for escalated customer issues reactively manage… more
- PennyMac (Moorpark, CA)
- …solutions, ultimately minimizing losses and guiding borrowers towards a permanent resolution of their delinquency. The Loan Counselor will : + Communicate ... call overflow and addressing customer inquiries + Provide comprehensive service, resolution , and detailed documentation for escalated customer issues + Proactively… more
- Bayer (Berkeley, CA)
- …site utilities.. Supports all the manufacturing process areas and ensures timely resolution of technical issues, execution of projects, and maintenance guidance and ... personnel (eg, operators, supervisors, technicians) regarding safety issues and ensures resolution of non-conforming conditions; * Demonstrates high level of urgency… more