- Duke Energy (St. Petersburg, FL)
- …excellent interpersonal skills including communications skills, presentation skills, conflict resolution and management skills, excellent leadership skills and good ... management or market management. + Proven negotiation ability, influence and conflict resolution skills of others without direct control + Working knowledge of… more
- Manulife (FL)
- …loyalty while meeting quality and productivity expectations. + Provide effective, timely resolution to customer inquiries, striving for first-call resolution and ... translating problem scenarios into positive service experiences. + Maintain a positive and cooperative tone with both customers and coworkers, improving the perception of John Hancock in the marketplace. + Work both independently and collaboratively in a team… more
- Molina Healthcare (Jacksonville, FL)
- …reconcile data. + Responsible for encounter submissions, rejection management & resolution for all lines of business including internal strategic partnerships ... timeliness of encounters processing and accuracy. + Ongoing monitoring and management resolution for any potential penalties related to accuracy and timeliness of… more
- Bristol Myers Squibb (Tampa, FL)
- …in line with SLAs, and that customer issues are resolved. + Review and resolution of escalated absence related issues including those related to offsets. + Build & ... + Strong quantitative and analytical skills to enable assessment and prompt resolution of problems. + Strong interpersonal and communication skills to successfully… more
- USAA (Tampa, FL)
- …+ Partners and/or directs vendors and internal business partners to facilitate timely claims resolution . + Serves as a resource for team members on complex claims. + ... and regulations. + Advanced negotiation, investigation, communication, and conflict resolution skills. + Demonstrated strong time-management and decision-making skills.… more
- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …+ Oversee incident response and escalation processes to ensure timely resolution . + Lead post-incident reviews and ensure documentation of lessons learned. ... Managed Services Partner (MSP) management. + Incident management coordination through resolution . + Strong knowledge of IT infrastructure, systems, and security… more
- Cushman & Wakefield (Tampa, FL)
- …the primary escalation point for internal and external stakeholders, ensuring timely resolution of issues and continuity of service. The Operations Manager will lead ... Strong organizational and project management capabilities. + Experience in conflict resolution and executive-level communication. Cushman & Wakefield is an Equal… more
- City of Lakeland (Lakeland, FL)
- …data and reporting, system expansion and upgrades, problem identification and resolution , and plant control and integrity. ESSENTIAL FUNCTIONS + Promotes Plant ... Provides timely feedback to other personnel regarding system failures, problem resolution , and lessons learned. + Diagnoses faulty operations, maintenance, and… more
- NextEra Energy (Juno Beach, FL)
- …the change management and service ticket management processes, including receiving, resolution monitoring and ensuring customer satisfaction * Leads projects when ... Ensures user satisfaction by providing preventative maintenance, troubleshooting, and timely resolution of more complex problems * Designs, develops and tests… more
- Adecco US, Inc. (Orlando, FL)
- …FRM provides expert guidance on benefit investigations, prior authorizations, claims resolution , and appeals. This client- and customer-facing role requires strong ... access and reimbursement barriers for assigned therapies. 2. Lead the resolution of high-impact reimbursement cases by overseeing benefit investigations, prior… more