- Oracle (Harrisburg, PA)
- …Build and leverage strong relationships within Oracle NetSuite to accelerate issue resolution , collaborating effectively across internal teams - Support , QA, ... You will take ownership of complex customer issues, develop and drive resolution plans to successful completion and ensure an exceptional customer experience. The… more
- Comcast (Philadelphia, PA)
- …ready to elevate your career? Step into the spotlight as an Advanced Support Technician for Xfinity Home Security, where your expertise in inbound customer service, ... care. With a strong emphasis on billing and technical support , you'll use advanced tools and systems to troubleshoot,...**_call center_** _. (Think 60% billing, 40% repair.)_ + ** Resolution Rockstar** : _You don't just answer calls-you solve… more
- Cengage Group (Philadelphia, PA)
- …+ Monitor project progress, flag potential risks, and escalate issues to ensure timely resolution . + This role will also support the VP of Revenue Operations ... . The Project Coordinator for Revenue Operations at Cengage will support cross-functional initiatives aimed at optimizing revenue processes, improving operational… more
- Owens & Minor (Allentown, PA)
- …revenue growth through expansion of existing accounts. Serves as primary account support for issue resolution and communication between assigned large customers ... solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research… more
- Comcast (Willow Grove, PA)
- …and market evolution as well as competitor activities. + Provide timely, technical support and problem resolution for field service questions. + Consistent ... largest Gig-speed broadband network and backed by 24/7 customer support , Comcast Business is the nation's largest technology provider...for our customers. + Drive results and growth. + Support a culture of inclusion in how you work… more
- Oracle (Harrisburg, PA)
- …feedback on customer organization performance and assisting in the development of support strategies. Issue Resolution : + Reviews service requests and guides ... **Job Description** This role will partner, influence and support project and leadership teams in strategy development and execution by providing subject matter… more
- Insight Global (Macungie, PA)
- …address their day-to-day technical needs. Key Responsibilities: Provide day-to-day operational support and problem resolution for assigned customer engagements ... Job Description The Resident Engineer provides dedicated technical support , implementation, and operational assistance for Cisco products and solutions, ensuring… more
- TD Bank (Philadelphia, PA)
- …communicates to relevant teams in a timely manner and makes recommendations for resolution + Provides day-to-day support and delivery of analytics **Shareholder ... the Bank, those we serve, and the economies we support . We are guided by our vision to Be...conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we… more
- CompuCom (Harrisburg, PA)
- …and/or high priority problems, forwarding problems they cannot solve to the appropriate support groups for resolution (Manager, etc.). + Follow all standard ... technicians-- that's where you come in! Your role will include unparalleled technical support for a national client, allowing them to experience the best support… more
- Sodexo (Philadelphia, PA)
- …and evolution of the platform. + Oversee partner onboarding, training, support , and issue resolution , including investigating issues, supporting upgrades, ... evolve the tool. The objective is to empower suppliers, support business growth, and ensure the platform remains a...and platform accuracy. + Serve as the primary consulting support for suppliers, helping them navigate the tool, understand… more