- Globus Medical, Inc. (Audubon, PA)
- …customer Purchase Orders. This role is critical to accelerating issue resolution , ensuring accurate invoicing, and driving improved cash collections. The ideal ... performance reviews, and career development opportunities. + Oversee the timely resolution of invoice discrepancies related to pricing, quantity, and other Purchase… more
- Cardinal Health (Harrisburg, PA)
- **What Customer Operations Support contributes to Cardinal Health** Customer Service is responsible for establishing, maintaining and enhancing customer business ... through contract administration, customer orders, and problem resolution . **_Job Summary_** The Representative II, Customer Service Operations is responsible for… more
- Grant Thornton (Philadelphia, PA)
- …(CX Associate) is to ensure Grant Thornton employees receive a high level of support in a timely fashion in a fast-paced environment. Grant Thornton employees are ... provide an enhanced level of hands on and remote support for a specific office or offices. Working in...and services + Own issues and bring them to resolution as quickly as possible while providing proactive updates… more
- CVS Health (Harrisburg, PA)
- …to day operational issues with TPA for GLOBAL VIP CLIENT and work on a resolution of such issues. + Primary responsible for driving GLOBAL VIP CLIENT nominations and ... and address disputed items as necessary. + If any, support manage contracting/maintenance of individual direct providers + Manage...GOP, Proof of Payment, Provider suspension, Immediate client Issue resolution with TPA & Provider + If a GOP… more
- Penn Medicine (Lancaster, PA)
- …supports patients through phone, in-person or written correspondence and is equipped to support the department in other areas as needed, including but not limited ... patients to understand their financial concerns and provides immediate resolution or coordinates resolution with a Financial...to the primary duties listed above: + Provides ongoing support and training to internal and external staff as… more
- Ensono (Philadelphia, PA)
- …for and to respond to problem calls from operations, or other mainframe support teams. + Research reported issues to determine cause and best circumvention and/or ... resolution , enlisting resources from other teams and customer, as...Aid and assist other mainframe teams as required to support them and our clients. What the Ideal Candidate… more
- TD Bank (Philadelphia, PA)
- …experience + Proficient in Customer relationship tools, services, products and campaigns to support the teams in advocating for the Customer by promoting these items ... (1) building trust with educational content & tools, (2) providing consultative support , and (3) advocating with proactive insights & recommendations + Acquires and… more
- Cornerstone onDemand (Philadelphia, PA)
- …mitigation strategies. + Collaborate with partner delivery resources on the resolution of delivery-related escalations and ensure timely and effective communication. ... satisfaction is maintained throughout the service lifecycle. **Roadblock Removal & Issue Resolution :** + Act as an advocate for partners within the internal… more
- Cardinal Health (Harrisburg, PA)
- …customer business through contract administration, customer orders, and problem resolution . Customer Service Operations is responsible for providing outsourced ... by acting as a liaison in problem-solving, research and problem/dispute resolution . **_Job Summary_** Responsible for answering inbound calls from customers to… more
- Fiserv (Harrisburg, PA)
- … Support and participate in Disaster Recovery exercises and provide on call support + Perform problem analysis and resolution + Ensure availability and ... procedures; assists Operation and Development teams in problem determination and resolution ; closely works with other teams in defining and implementing technical… more