- Geisinger (Wilkes-Barre, PA)
- …units. + Assures proper documentation and follow through. + Assists with resolution of patient and family concerns. + Assumes responsibility for identifying ... potentially lead to errors and adverse events and participates in problem resolution of those issues. + Coordinates the education, implementation, and ongoing… more
- TE Connectivity (Harrisburg, PA)
- …a real time view of the customer's experience to proactively monitor and support our key customer accounts, resolve quality problems in a timely manner, drive ... minimize customer impact, DPPM, cost of poor quality and drive timely resolution **_2. Quality Assurance:_** o Develop and implement quality control processes and… more
- CVS Health (Harrisburg, PA)
- …is for both Full time and Part time roles** **.** **To help us best support you, please include your most recent employment in the "** **Work History** **" section ... to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed + Remaining flexible for both scheduling...CMEs); actively seeking opportunities to expand knowledge to better support patients + Supporting access to care and helping… more
- Omnicell (Allentown, PA)
- …of communication to ensure proactive, solution-oriented problem identification and resolution . + Responsible for basic troubleshooting and maintenance of automation ... manager and customer, to ensure proactive, solution-oriented problem identification and resolution . + Maintain a high level of customer satisfaction by aligning… more
- Defense Logistics Agency (New Cumberland, PA)
- …of electronic/electrical assets including Information Technology (IT) assets used in support of the Engineering Division's mission. Serve as a technical expert ... the planning, design (system/cybersecurity/InfoSec),fielding, operation, protection, troubleshooting, and problem resolution of all components of the industrial controls system… more
- Wolters Kluwer (Philadelphia, PA)
- …Service Representative, you will leverage your specialized skills to provide comprehensive support and resolve non-standard operational problems. You will act as a ... and provide in-depth solutions. + Conduct advanced troubleshooting and problem resolution . + Assist in refining customer service processes and procedures. +… more
- Highmark Health (Harrisburg, PA)
- …customer needs, and ensure quality delivery. Also supports identification, documentation, and resolution of risks, defects and issues. May analyze market trends for ... not limited to, Infrastructure, Networking/Telecommunications, Release Management, and Application/Platform Support . This job supports one or more technical aspects… more
- Penn Medicine (Lancaster, PA)
- …business need. Must be flexible to cross train and work all shifts to support the business need 1st Shift Hours - 5:45am-1:45pm, 7:00am-3:00pm *Lead required to ... and preparing reporting documents. Performs quality and assurance data checks to support quantitative measures for the department. Acts as a first line resource… more
- City National Bank (Harrisburg, PA)
- …complex or unusual situations escalated to the next highest authority level for resolution . This includes mentoring and training of Underwriters I and II including ... decision per established policies * Identifies issues and recommends appropriate resolution within policy service level agreements * Analyzes and determines the… more
- PNC (Pittsburgh, PA)
- …8:00am - 5:00pm. This position is leading teams across 3 shifts for 24/7 support . Candidates are expected to be available for critical production issues as required. ... * Act as escalation point for critical incidents, ensuring timely resolution and root cause analysis * Collaborate with Engineering, Infrastructure, Security,… more