- Cengage Group (Philadelphia, PA)
- …role is a customer service-focused position dedicated to providing reliable, high-quality support to students. You will operate in a dynamic, structured environment ... receives an exceptional customer experience. **What you'll do here:** **Student Support & Relationship Building:** + Provide exceptional customer service by actively… more
- Philadelphia Insurance Companies (Bala Cynwyd, PA)
- …technical support for application systems bug fixes, defects, issue resolution and regular maintenance. The ideal candidate will have a strong background ... Statement: Tokio Marine North America Services (TMNAS) provides professional support services to Tokio Marine Group companies in the...ad hoc requests in terms of severity + Provides resolution of incidents and ad hoc requests per established… more
- Two95 International Inc. (Wyomissing, PA)
- …timely manner, in accordance with incident management standards. + Manage the incident resolution process for all open incidents by following up with assigned ... support personnel and/or the affected user to ensure timely incident resolution and customer satisfaction. + Acquire and maintain current knowledge of relevant… more
- Parexel (Harrisburg, PA)
- …image with its external stakeholders. The Sr. CRA is responsible for the resolution of all protocol-related issues for assigned investigator sites and will work ... risks + Attend investigator meeting when required (virtual or F2F). Provide enrollment support and ensure progress by responding to site activation and + recruitment… more
- Kohler Co. (Bristol, PA)
- …Profitability:** Minimize freight and shipping costs within strategic guidelines to support profitability. + **Order Fulfillment & Backlog Management:** Lead the ... and drive process improvements. + **Claims & Pricing Administration:** Oversee resolution of claims, deductions, audits, and pricing discrepancies. Ensure accurate… more
- Oracle (Harrisburg, PA)
- …that require in-depth technical analysis beyond Tier 1 and Tier 2 support . Perform thorough root cause analysis of critical incidents, utilizing advanced diagnostic ... needed. Document findings, recommend solutions or workarounds, and drive effective resolution of issues to minimize impact on customers. Continuously contribute to… more
- WellSpan Health (York, PA)
- …nursing and ancillary services staff on assigned unit. Able to support ongoing operations of department/unit independently as needed. Provides direct patient ... and responsibilities of the NM or applicable "one up" position. + Works to support adequate staffing levels and skill mix are maintained for all shifts through the… more
- CVS Health (Johnstown, PA)
- …will build upon your skills and responsibilities as a Staff or District Support Pharmacist and build additional competencies to become ready for a Pharmacy Manager ... mentor, and guide for the pharmacy team. You will support the home store PM by exhibiting best practices...to the Pharmacy Manager and/or Rx DL for immediate resolution if/as needed + Remaining flexible for both scheduling… more
- Brink's (Harrisburg, PA)
- …needs, focusing on our key accounts. + Assume ownership of service and support -related issues to ensure quick action and resolution while prioritizing the ... and all customer communication. You will handle escalations, project management, problem resolution , root cause analysis, and more. Your role is crucial in ensuring… more
- WellSpan Health (York, PA)
- …nursing and ancillary services staff on assigned unit. Able to support ongoing operations of department/unit independently as needed. Provides direct patient ... and responsibilities of the NM or applicable "one up" position. + Works to support adequate staffing levels and skill mix are maintained for all shifts through the… more