- Geisinger (Danville, PA)
- …line of business and product design. + Reviews suspended claims for resolution by applying current policies, procedures and benefits applicable to specific products. ... resources to assist in directing peers to proper claims resolution policies and procedures in order to assist members...order to assist members and providers. + Provides daily support and advice to member and provider services staff… more
- Wells Fargo (Allentown, PA)
- …+ Review and analyze moderately complex customer concerns for possible resolution though discretionary application of applicable resolution protocols + ... as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong… more
- Insight Global (Pittsburgh, PA)
- …fixes. * Troubleshoot production issues of varying complexity and severity, managing resolution from identification through completion. * Foster a culture of open ... (SDLC), including requirements analysis, design, coding, testing, release, and technical support . * Create technical documentation such as system diagrams, design… more
- PPL Corporation (Allentown, PA)
- …a positive force in the cities and towns where we do business, providing support for programs and organizations that empower the success of future generations by ... maintenance functions with engineering analysis, troubleshooting, problem identification, problem resolution activities. + Assists Engineers with large projects, as… more
- Ensono (Philadelphia, PA)
- …technologies like Dotnet or Java, and be skilled in troubleshooting, incident resolution , and improving service and change management processes. Strong leadership in ... solutions for reducing toil + Providing leadership in the Incident resolution process, including creating and maintaining documentation, and providing key input… more
- Sedgwick (Harrisburg, PA)
- …To analyze complex or technically difficult medical malpractice claims; to provide resolution of highly complex nature and/or severe injury claims; to coordinate ... manages claims through well-developed action plans to an appropriate and timely resolution . + Conducts or assigns full investigation and provides report of… more
- Penn Medicine (Lancaster, PA)
- …questions or concerns. In conjunction with Supervisor or Manager, facilitates resolution of issues. Prepares and disseminates effective communication of issue ... resolution to staff. + For LGHP, this role may...One (1) year of clerical, customer service, or administrative support experience in a highly customer-oriented organization. + Req… more
- UPMC (Washington, PA)
- …all complaints and grievances._ + Participate in care conferences as a support person for family members, providing assistance in understanding, interpreting and ... organizing information for inquiry resolution . + Assist volunteer activities associated with Patient Representative...assistance or inquiries from patients and families seeking problem resolution with any aspect of their health care experience.… more
- Caterpillar, Inc. (Pittsburgh, PA)
- …generation and architecture design considerations for the localization architecture + Support functional safety software design and validation process + Collaborate ... Will Have:** **Problem Solving:** + Identifies and documents specific problems and resolution alternatives. + Helps to analyze risks and benefits of alternative… more
- Envista Holdings Corporation (Philadelphia, PA)
- …innovative products and solutions backed by attentive customer service and educational support . Ormco is one of three operating companies of Envista Holdings ... meeting and/or exceeding their expectations + Provides timely response and resolution to customers' requests, such as: product questions, product quotation, product… more
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