- Magellan Health Services (PA)
- …+ Communicate extensively (by telephone, in-person, and email) with Providers for support , issue resolution , and collaboration. (40%) + Provide orientation, ... education, training, and support to Magellan contracted providers on Magellan systems, policies, requirements, online tools, and resources. (20%) + Report on network… more
- Ryder System (Harrisburg, PA)
- …**Essential Functions** + Assist in e-commerce customer and fulfillment operations support /escalations + Drive resolution of operational, IT, or other ... ._ **Job Description** : **Summary** Focus on cross-functional issue tracking, resolution , and process optimization from checkout to outbound shipping and invoicing.… more
- CBRE (Spring House, PA)
- …approved guidelines and procedures. + Raise instrument performance concerns or breakdown support for resolution to higher-level staff or specialty vendors. ... **What You'll Need** + High school diploma or general education degree (GED) required and related experience and/or training. Associate's degree in scientific field of study preferred or equivalent related work experience. + One to Two years of experience in… more
- EMCOR Group (Chester, PA)
- …the main point of contact for facility managers providing administrative and process support ensuring timely resolution to requests, ensuring accurate site data ... to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and… more
- Raymond James Financial, Inc. (Pittsburgh, PA)
- …business through a variety of means including training and mentorship, loan level support and problem resolution + Ensures departmental procedures are updated if ... well as internal and external customers by performing research and complex issue resolution for C&I and Agented loans + Leads communication for the participation… more
- NASCO (Harrisburg, PA)
- …PowerShell scripting for automation and reporting + Collaborates with vendors and Microsoft Support for issue resolution and service improvements + Assists in ... Senior Application Engineer is responsible for providing advanced technical support , troubleshooting, and administration of Microsoft 365 applications, ensuring… more
- Bayer (PA)
- …with company peers on programs, situations, and issues to gain alignment and support to reach resolution ; + Monitor grower account inventory progress, track ... share; + Build relationships with key growers by providing value-added support , including agronomic insights and product selection and placement recommendations; +… more
- ThermoFisher Scientific (King Of Prussia, PA)
- …business procedures. + Proactively communicates the status of critical compliance systems support and problem resolution . Ensures effective problem analysis and ... continuous improvement activities applying available tools where applicable that support continued adherence with industry regulations, Global Quality Policies (GQP… more
- TE Connectivity (Middletown, PA)
- …Identify opportunities for: + Streamlining processes + Eliminating inefficiencies **Technical Support and Problem Resolution ** + Address technical inquiries ... STR (Straight Through Rate) + CES (Customer Effort Score) + FCR (First Contact Resolution ) + NPS (Net Promoter Score) + Conduct root-cause analysis of issues +… more
- PNC (Pittsburgh, PA)
- …and ETL standards. In addition, this position will require general platform support - including troubleshooting, issue resolution and on-call duties. ... incident root-cause analysis and resolution - Coordinate problem resolution across responsible groups, including server support , network, databases… more