- Graham Packaging Company (Lancaster, PA)
- …improvement initiatives. + Identify and escalate performance issues and lead resolution activities. **Maintenance Excellence** + Support and implement the ... implementation and adherence. + Monitor key maintenance metrics and support problem-solving efforts for underperformance. **Customer & Commercial Interface** +… more
- Amentum (Harrisburg, PA)
- …of contact for internal and external audits, ensuring timely documentation and resolution of audit findings. Support regulatory inspections and certification ... changes, and industry best practices. + **Audits, Risk Assessments & Adherence Support :** Lead or participate in internal audits and risk assessments to evaluate… more
- Magellan Health Services (PA)
- …+ Communicate extensively (by telephone, in-person, and email) with Providers for support , issue resolution , and collaboration. (40%) + Provide orientation, ... education, training, and support to Magellan contracted providers on Magellan systems, policies, requirements, online tools, and resources. (20%) + Report on network… more
- Fiserv (Harrisburg, PA)
- …client value and satisfaction. + Facilitate client operational escalations to resolution and monitor escalated support tickets, client enhancement requests, ... serve as the point of contact for engaging on client satisfaction issues. + Support client visits and conferences, and ensure billing accuracy. + 50 percent travel… more
- Deloitte (Mechanicsburg, PA)
- …clients + Manage escalated support tickets from Tier 1 and Tier 2 support teams, ensuring timely resolution and documentation of all actions taken + Assist ... Work You'll Do As a UKG WFM Time Module Support Specialist, you will: + Investigate and resolve complex...training and mentorship to Tier 1 and Tier 2 support staff to enhance their troubleshooting skills and product… more
- Cengage Group (Philadelphia, PA)
- …correlating data to action monitoring a course's success. Research to find a resolution to provide effective instructor support . + Dedicated to exceeding ... Service Expert and act as the bridge between the TPM organization and Customer Support , ITS, and Sales. + Resolve all platform escalations from the Customer … more
- CBRE (Spring House, PA)
- …approved guidelines and procedures. + Raise instrument performance concerns or breakdown support for resolution to higher-level staff or specialty vendors. ... **What You'll Need** + High school diploma or general education degree (GED) required and related experience and/or training. Associate's degree in scientific field of study preferred or equivalent related work experience. + One to Two years of experience in… more
- EMCOR Group (Chester, PA)
- …the main point of contact for facility managers providing administrative and process support ensuring timely resolution to requests, ensuring accurate site data ... to single sites, EFS provides a range of services that support mission-critical areas of financial services, manufacturing, pharmaceutical, transportation, and… more
- GovCIO (Harrisburg, PA)
- … of application-level production issues observed or elevated to the group for resolution + Three years of demonstrated support of Microsoft Windows ... for a Senior Systems Administrator (Linux and Windows) to provide on-going support for the administration of the core system applications and perform operational… more
- NASCO (Harrisburg, PA)
- …PowerShell scripting for automation and reporting + Collaborates with vendors and Microsoft Support for issue resolution and service improvements + Assists in ... Senior Application Engineer is responsible for providing advanced technical support , troubleshooting, and administration of Microsoft 365 applications, ensuring… more
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