- Amazon (Irving, TX)
- …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
- Brink's (Coppell, TX)
- …Sigma, or Agile certification. . Experience in financial services, logistics, or customer care environments. . Background in CX strategy, VOC programs, or ... and we provide equal opportunity to participate and grow. Job Description The Customer Experience Project Manager is a strategic facilitator and coordinator of… more
- Cognizant (Austin, TX)
- **About the Role** We are seeking an Engagement Delivery Partner to join our CX /CRM Team supporting our Retail /CPG industry team! As an Engagement Delivery ... serve as a strategic advisor and subject matter expert (SME) within the Retail and CPG space supporting Salesforce engagements in technical and management capacity.… more
- Citigroup (Irving, TX)
- …primacy. This highly strategic role involves conducting in-depth market analysis, leveraging customer experience ( CX ) data, digital performance metrics, ... of the Segments & Product Development within Citi's US Retail Banking group. Their focus is designing and delivering...review process. + Market Analysis & Research: Partner with CX to conduct thorough market research, analyze customer… more
- Mass Markets (Dallas, TX)
- …each week across the country to resolve support issues and ensure a best-in-class customer experience . You will need to be confident, fully engaged, a team ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Dallas, TX)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business, you ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Killeen, TX)
- …to resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to being the best in the business when ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Dallas, TX)
- …resolve support issues, sell new products and services, and ensure a best-in-class customer experience . In addition to providing exceptional service, you will ... Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital… more
- Mass Markets (Dallas, TX)
- …Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital ... environment + Team-oriented with strong interpersonal skills Preferred + 1+ year experience in customer service, inside sales, technical support, chat, or… more
- Verint Systems, Inc. (Austin, TX)
- …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... during analysis relative to verticals or industries such as retail , finance, telecom, utilities, or government. + Complete time...a team member and team leader + Voice of Customer / CX experience with multiple types… more