- Confluent (Lansing, MI)
- …customers. The primary objective of this role is to ensure the success, retention & expansion of our customers by providing technical guidance, including best ... such as driving expansion, customer satisfaction, feature adoption, and retention + Collaborative spirit, outstanding consulting & relationship management skills… more
- Confluent (Lansing, MI)
- …Manager (SCSM) will play a key role in driving customer success, retention , and subscription expansion within our Public Sector organization. SCSMs provide thought ... value of "Customer Love". **What You Will Do:** + Meet/exceed quarterly retention targets by proactively engaging with account portfolio and ensuring renewal… more
- Prime Therapeutics (Lansing, MI)
- …the consistent delivery of Prime's value proposition to the client and ensure retention of key account + Collaborate across Account Management support and operations ... client contracts; develop a cadence for reporting relationship status and retention metrics for defining clear and measurable account management objectives that… more
- State of Michigan (Jackson, MI)
- …procedures on Confidentiality, Information Security, Information Storage, Retrieval and Record Retention . Monitors and provides updates for review of Release of ... grow as seniority increases. Some positions also may qualify for recruitment, retention , and performance bonuses or other special pay premiums. Military Pay… more
- Datavant (Lansing, MI)
- …quality assurance, employee management, and client relations. **You Will:** **Customer Retention and Satisfaction** + Maintain customer retention and ... satisfaction at **95% or higher** by promptly addressing customer needs and proactively resolving potential issues. + Conduct account review meetings with clients. **Performance Reporting** + Provide monthly performance data to clients (eg, volume metrics,… more
- CRST (MI)
- …with drivers to increase overall driver satisfaction and to improve driver retention . They also work closely with drivers to coordinate deliveries and ensure ... maintain positive relationships with drivers to enhance performance and support retention efforts + **Authorization -** Approve pay-related items in alignment with… more
- Meijer (Grand Rapids, MI)
- …all contractor invoices, change orders, etc. including release of final payments and retention . **What You'll be Doing:** + Function as a resource to Meijer Design, ... project closeout, final reporting, administers warranties and compliance with document retention requirements. **What You Bring with You (Qualifications):** +… more
- HNTB (East Lansing, MI)
- …for/oversees project staffing, including, but not limited to; recruitment, development, retention and succession of project staff; development of plan for project ... community. + May be responsible for the recruitment, hiring, development and retention of staff, including development of plan for staff reporting, performance and… more
- CityVet (Woodhaven, MI)
- …larger organization. We're vet-led, offer real ownership opportunities, and have a 92% DVM retention rate. Glassdoor ranked us #11 in their Top 50 Best Places to ... larger organization. We're vet-led, offer real ownership opportunities, and have a 92% DVM retention rate. Glassdoor ranked us #11 in their Top 50 Best Places to… more
- American Red Cross (Grand Rapids, MI)
- …+ Develop and execute ongoing regional strategy for qualifying donors to ensure retention , growth of donor contributions, as well as recapture from previous donors. ... and related experience required. Proven experience in developing strategies for donor retention growth and recapture and proven success with complex requests is… more