- Pegasystems (San Diego, CA)
- … SAAS applications with a focus on operational delivery excellence and customer service . * You are self-motivated, inquisitive, and creative, with a ... cloud operational and engineering practices within the team * Handle alerts, incidents, service requests and changes within SLA. Own customer escalations *… more
- LiveRamp (San Francisco, CA)
- …identity, LiveRamp is setting the new standard for building a connected customer view with unmatched clarity and context while protecting precious brand and ... turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of… more
- Hyundai Autoever America (Costa Mesa, CA)
- …This person must have an in-depth understanding of the SOA/Micro Service /Cloud/Event Driven architecture solutions for integration with other systems. Highly ... capacity planning. Participating in platform decision making between IaaC, Paas and SaaS and preparing the decision Matrix. Essential Functions: + Define the system… more
- Lumen (Sacramento, CA)
- …high-impact strategic initiatives - such as new go-to-market approaches, sales and customer success programs, new product or service offerings, and operational ... to test and learn (for example, piloting a new customer success approach inspired by SaaS industry best practices). Encourage a culture of experimentation by… more
- Coinbase (Sacramento, CA)
- …responsible for building the customer experience platforms that streamlines the customer service and compliance processes with innovative services, tools and ... improve the efficiency and effectiveness of CX agents. This helps resolve customer issues and compliance KYC processes faster, with greater accuracy, and ultimately… more
- IBM (San Francisco, CA)
- …IBM Software means you'll be part of a team that transforms our customer 's challenges into industry-leading solutions. We are an infinitely curious team, always ... experiences, with a focus on delivery, excellence, and obsession over customer outcomes. This position involves contributing to HashiCorp's offerings, now part… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... particular they will: Key job responsibilities - Lead a Customer Obsessed business that delights our customers - Accelerate...direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience - 7+… more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... infrastructure needs, evolve their GenAI product and infuse GenAI into their existing SaaS applications. In this process we provide guidance on best practices for… more
- 24 Hour Fitness, INC. (CA)
- …independently and collaboratively in a dynamic environment. o 2+ years of customer service experience in facilities operations, maintenance coordination, or ... practices, and safety regulations is a plus. o Previous experience with Service Channel SaaS system preferred. o Excellent problem solving and reasoning skills o… more
- Aston Carter (San Francisco, CA)
- …company operates as a software platform company, established in 2009, that combines customer service , marketing, and orders into one platform. It has experienced ... Accountant, you will be responsible for reviewing and analyzing complex customer contracts to determine appropriate revenue recognition treatment in accordance with… more