- NetApp (San Jose, CA)
- …years of experience in B2B product or services marketing, preferably in enterprise technology, SaaS , or IT service + 5+ years of experience in People Management ... the go-to-market strategy and execution for our support, professional services, and customer success offerings. This role is pivotal in positioning our services… more
- Palo Alto Networks (Santa Clara, CA)
- …Management, you will be a key leader within the Palo Alto Networks Global Customer Service (GCS) organization, responsible for leading the Account Health Team ... Palo Alto Networks' most strategic customers. The Account Health Team comprises Service Delivery Leaders and Customer Success Managers. This team collectively… more
- ServiceNow, Inc. (Santa Clara, CA)
- …enable organizations to create seamless customer experiences and drive fierce customer loyalty. Our products, Customer Service Management, Field ... innovations, particularly focusing on workflows and task orchestration for service teams and supporting departments. This includes developing a...+ Deep GTM experience + Must have a strong customer orientation + Must have PaaS/ SaaS experience… more
- NTT America, Inc. (Sacramento, CA)
- …& Externally + Results Orientation and Value Based Selling + Software as a Service ( SaaS ) + Artificial Intelligence & Technology Innovation + Process Improvement ... a foundation for future success. **Duties and Responsibilities:** + **Account & Customer Relationship Management:** + Take full ownership of accounts, overseeing the… more
- Zoom (San Jose, CA)
- …direct reports. We're looking for someone with a deep understanding of customer experience (CX), self- service automation, and AI-driven technologies. Zoom ... customer success stories and Zoom's differentiation in AI-first self- service . What we're looking for + 5+ years of...5+ years of experience in product marketing, ideally in SaaS , CX, or AI-focused roles. + Demonstrate a solid… more
- ServiceNow, Inc. (Santa Clara, CA)
- …better for everyone. ServiceNow is changing the way people work. With a service -orientation toward the activities, tasks and processes that make up day-to-day work ... ServiceNow is currently seeking a **Senior Account Escalation Manager** to manage customer accounts requiring an enhanced level of interaction and personalized … more
- SHI (Sacramento, CA)
- …+ Deep understanding of system development in cloud environments, including Software as Service ( SaaS ), Platform as Service (PaaS), or Infrastructure as ... or yours.** **Job Summary** The Solutions Architect - Azure will provide customer -facing services to our customers to help them define and oversee cloud-based… more
- Amazon (Santa Clara, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... for Amazon S3, the world's most widely-used object storage service that stores trillions of objects. Join the product...In this role, you will start backwards from the customer to develop compelling messaging, strategic narratives and plans,… more
- SHI (Sacramento, CA)
- …Microsoft 365 + Entra AD + Conditional Access + Multi Factor Authentication + SaaS Integration + Self- Service Password Reset + Responsible for the migration of: ... of Microsoft messaging and identity solutions and related technologies based on customer requirements including: + Microsoft Exchange + Active Directory +… more
- Nelnet (Sacramento, CA)
- …of individual students, families, and supporters across the globe. Our culture of service enables us to form long-lasting and trusted partnerships, while our focus ... on creativity and innovative solutions empowers our customer communities to thrive. As a Nelnet company, the...years of experience in product leadership roles in a SaaS , technology-driven, or educational environment. Experience may include school… more