- Intuit (San Diego, CA)
- …strategy** is strongly preferred. + Deep understanding of ** SaaS platforms** , customer support systems, and customer success best practices. + ... and support issues. + Work hands-on with product, customer success , and data teams to root-cause... experience. **Preferred Attributes** + Background in technical support, SaaS , or customer experience leadership. **Why Join… more
- Intuit (San Diego, CA)
- …We are seeking a dynamic and results-driven Product Marketing Manager to join the QuickBooks Customer Success Growth & Retention team. In this role, you will be ... buyer persona. Collaborative Partnership: Work closely with cross-functional teams, including customer success , marketing, product management, and analytics, to… more
- PagerDuty (San Francisco, CA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...a team of senior consultants, and leading services or success organizations in a SaaS company. +… more
- Intuit (San Diego, CA)
- …the Role:** Intuit is seeking a highly skilled and experienced leader of Customer Success Managers to join our Expert Network organization, specifically ... revenue and retention of IES customers. At Intuit, our Customer Success Managers (CSMs) are trusted advisors...improvements and GTM strategies. **Qualifications** + 10+ years in customer -facing SaaS leadership roles, with 5+ years… more
- ManageCasa Inc. (San Francisco, CA)
- …+ Time to Value Qualifications + 3+ years of experience in Customer Success , Account Management, or related SaaS role. + Proven track record in retention, ... Customer Success Manager Location: San Francisco...commission on upsells/renewals. + Be part of a fast-growing SaaS company transforming property management. + Formal onboarding program… more
- DataVisor (Mountain View, CA)
- …positive, collaborative, and results-driven. Come join us! Position Overview: As a Senior Customer Success Manager (CSM), you will serve as a strategic partner ... overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of...5+ years of experience in fraud strategy, risk analytics, customer success , or fraud operations within fintech,… more
- NTT America, Inc. (Sacramento, CA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager** is an experienced and highly strategic individual ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Amazon (San Francisco, CA)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you ... AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the...Preferred Qualifications - Experience in AWS cloud computing or SaaS , ideal if experience is in GenAI/AI. - MBA… more
- ServiceNow, Inc. (Santa Clara, CA)
- …as we pursue our purpose to make the world work better for everyone. The Customer Success Executive is accountable for the strategic leadership and execution of ... + Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs-adoption, technical health,… more
- Rubrik (Palo Alto, CA)
- **Director, Renewals and Customer Success Operations** **Location: Palo Alto, CA. US** **Role overview:** As the Operations Director for Renewal and Customer ... lead a team responsible for the entire renewal and customer success operations, your strategic vision, operational...success operations or a comparable field within the SaaS industry. + Proven ability to develop strategies, translate… more
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