- LiveRamp (San Francisco, CA)
- …forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling ... journey + Develop and scale a rapidly growing Customer Success team while delivering stellar outcomes...success and/or account management preferred) + 5+ years SaaS business experience + 3+ years in a leadership… more
- Confluent (Sacramento, CA)
- …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and...in a technical Field role for a product / SaaS company with enterprise customers + Passion for working… more
- MongoDB (Los Angeles, CA)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... with 1-2 years of management experience, preferably in a customer success or account management capacity +...TCV with complex technology landscape, for a fast paced SaaS product / portfolio. Accountable for governance and business… more
- DocMatter Inc. (San Francisco, CA)
- …innovative platform to every clinician in the world. As a senior member of our Customer Success Team you will be responsible for leading account strategy and ... and client satisfaction. Requirements Qualifications + 5+ years of experience in Customer Success , Account Management, or Strategic Partnerships with experience… more
- Intuit (Mountain View, CA)
- …We run a multi-billion-dollar Services business (eg, QuickBooks Live, TurboTax Live), enhance Customer Success through AI and human expertise, and provide Sales ... (SFDC) platform, coupled with strong knowledge of Sales and Customer Success for Enterprise businesses along with...specialization on end to end software development using modern SaaS / public cloud deployments with a DevOps mindset… more
- Dynatrace (Mountain View, CA)
- …ensure successful ongoing usage, adoption of the product, and foster growth of the customer 's footprint. + Be the customer 's advocate by knowing their goals and ... a frontline technical resource for "best practice" and informal customer questions. + Engage with customer support...understand support ticket trends/themes to be used to develop success plans, enablement advice, etc. + Have deep understanding… more
- Arch Systems (CA)
- …What You Bring to The Table: Experience: + 5+ years in Account Management or Customer Success within B2B SaaS or industrial technology. + Proven ... is seeking a Lead Account Manager to join our Customer Success team, partnering with some of...manufacturing operations, digital transformation, and the ability to connect SaaS value to measurable impact. + Comfortable analyzing adoption,… more
- Dodge Construction Network (Sacramento, CA)
- Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market organization ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
- The County of Los Angeles (Los Angeles, CA)
- …over 40 County departments, with a combined annual spend exceeding $10 billion. Success in this position requires a strategic systems mindset, strong leadership and ... as a senior technology consultant and liaison to departmental project teams, customer management, and contractors in a highly specialized field of information… more
- RELX INC (Sacramento, CA)
- …and retaining world-class B2B SaaS sales talent. Ensures hiring practices drive success with strong business acumen, customer focus, and behaviors that align ... sales and go-to-market strategies to accelerate growth and commercial success in a customer segment identified as...with clients. Desired Outcomes + Builder of high-performing AI SaaS sales and academic success teams; displays… more