• Customer Support Advocate, Employees

    Justworks (New York, NY)
    …possible, but no simpler." Qualifications + 4 years minimum professional experience in customer service - preferably in B2B SaaS or contact center environments ... Customer Support Advocate, Employees New York, New York...prior to moving over to your shift schedule. Your Success Profile What You Will Work On + Manage… more
    Justworks (11/21/25)
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  • Customer Experience Manager

    Rubrik (Albany, NY)
    …of our customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our ... value by ensuring timely activation and adoption of Rubrik's SaaS products and technologies. The member of the Global... Experience Manager is a key role within the Customer Success organization, the successful candidate will… more
    Rubrik (11/01/25)
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  • Director Customer Experience Intelligence.

    UKG (Albany, NY)
    …Growth & Leadership + 10+ years of overall customer experience, success , or intelligence leadership within B2B SaaS , demonstrating measurable improvements in ... scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a… more
    UKG (11/15/25)
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  • Prin Customer Experience Analyst

    UKG (Albany, NY)
    …and knowledge systems. Translate signal findings into clear, data-backed insights for Customer Success , Marketing, Product, and Sales teams. Inform playbooks, ... actively inform playbooks, roadmap priorities, and strategic interventions across Customer Success , Marketing, Product, and Sales. Personalized Engagement:… more
    UKG (11/17/25)
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  • Customer Support Specialist, Payments

    Justworks (New York, NY)
    Customer Support Specialist, Payments New York, New York Apply...work with you to find the best fit. Your Success Profile What You Will Work On + Take ownership ... on and committed to helping people. You are a customer fanatic with a proven track record of going...Payments, how results are achieved is paramount for your success and ultimately result in our success … more
    Justworks (10/23/25)
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  • Revenue Operations & Customer Growth…

    FranklinCovey (Albany, NY)
    …Associate Vice President of Customer Growth, and work closely with the Customer Success Team, their leader, and their Revenue Operations partner. You'll be ... systems and tool optimization** , working cross-functionally with Sales, Finance, and Customer Success to improve process automation and reporting. + **Develop… more
    FranklinCovey (11/13/25)
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  • Senior Manager, Customer Engagement…

    ServiceNow, Inc. (New York, NY)
    …+ Deepen strategic customer /partner relationships: work with the Sales and Customer Success organizations to proactively engage top customers and partners, ... and demonstrated success in understanding and fulfilling internal or external customer needs; problem-solver mindset; ability to take big ideas and make them… more
    ServiceNow, Inc. (11/21/25)
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  • Director, Customer Account Management

    UKG (Albany, NY)
    …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the...annual revenue goals for UKG's Pro, Dimensions, and Ready customer base (2,500+ employees) across the Services & Distribution… more
    UKG (10/23/25)
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  • FinOps Solution Architect

    SHI (Albany, NY)
    …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... this role helps enterprise customers solve complex cloud, AI, SaaS , and business challenges-turning financial visibility and control into...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
    SHI (11/11/25)
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  • Vice President, Commercial Product Management

    Wolters Kluwer (New York, NY)
    …to the Segment General Manager, this role is accountable for driving commercial success , customer satisfaction, and market expansion across the US market. This ... integration of advanced technologies, such as AI, into the SaaS product suite to enhance customer outcomes...Experience: + 15+ years of product management experience in SaaS , proven success managing go-to-market disciplines (eg… more
    Wolters Kluwer (09/04/25)
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