• Principal, Customer Success…

    Amazon (Arlington, VA)
    Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you ... AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the...Preferred Qualifications - Experience in AWS cloud computing or SaaS , ideal if experience is in GenAI/AI. - MBA… more
    Amazon (11/07/25)
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  • Federal Staff Customer Success…

    Confluent (Richmond, VA)
    …One Data Streaming Platform. **About the Role:** Confluent is searching for a Federal Customer Success Technical Architect (CSTA) to act as a trusted technical ... Product, Services, Support and Training teams to drive technical success + Identify customer technical objections and...in a technical Field role for a product / SaaS company with enterprise customers + Passion for working… more
    Confluent (10/28/25)
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  • Customer Engagement Manager

    Dodge Construction Network (Richmond, VA)
    Customer Engagement Manager Location: Remote, United States **Description** The Customer Engagement Manager is a key member of our Go to Market organization ... SMB customers to realize value through their partnership with Dodge. The Customer Engagement Manager supports the customer experience through proactive outreach… more
    Dodge Construction Network (11/06/25)
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  • Customer Experience Manager

    Rubrik (Richmond, VA)
    …of our customer 's data security strategy. Their technical prowess, commitment to customer success , and dedication to rapid response ensure that our ... value by ensuring timely activation and adoption of Rubrik's SaaS products and technologies. The member of the Global... Experience Manager is a key role within the Customer Success organization, the successful candidate will… more
    Rubrik (11/01/25)
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  • Director Customer Experience Intelligence.

    UKG (Richmond, VA)
    …Growth & Leadership + 10+ years of overall customer experience, success , or intelligence leadership within B2B SaaS , demonstrating measurable improvements in ... scalable engagement through the Digital Concierge and enabling cross-functional decision-making across Customer Success , Product, Marketing, and Sales. This is a… more
    UKG (11/15/25)
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  • Prin Customer Experience Analyst

    UKG (Richmond, VA)
    …and knowledge systems. Translate signal findings into clear, data-backed insights for Customer Success , Marketing, Product, and Sales teams. Inform playbooks, ... actively inform playbooks, roadmap priorities, and strategic interventions across Customer Success , Marketing, Product, and Sales. Personalized Engagement:… more
    UKG (11/17/25)
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  • Revenue Operations & Customer Growth…

    FranklinCovey (Richmond, VA)
    …Associate Vice President of Customer Growth, and work closely with the Customer Success Team, their leader, and their Revenue Operations partner. You'll be ... systems and tool optimization** , working cross-functionally with Sales, Finance, and Customer Success to improve process automation and reporting. + **Develop… more
    FranklinCovey (11/13/25)
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  • Director, Customer Account Management

    UKG (Richmond, VA)
    …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... At UKG we foster a company culture that supports success at every level, prioritizing our employees. While the...annual revenue goals for UKG's Pro, Dimensions, and Ready customer base (2,500+ employees) across the Services & Distribution… more
    UKG (10/23/25)
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  • FinOps Solution Architect

    SHI (Richmond, VA)
    …from discovery through closure, ensuring seamless handoffs to delivery teams and ongoing customer success . This role reports to the Sr. Director, Spend ... this role helps enterprise customers solve complex cloud, AI, SaaS , and business challenges-turning financial visibility and control into...SOWs, and RFP responses. + Close deals that drive customer success and position SHI as a… more
    SHI (11/11/25)
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  • Customer Engineer III, Workspace, Public…

    Google (Reston, VA)
    …on expansion on customer 's usage of Google Cloud products and overall GPS success . + Travel to customer sites, conferences, and other related events as ... Customer Engineer III, Workspace, Public Sector _corporate_fare_ Google...You will have experience in cloud platform and Software-as-a-Service ( SaaS ) products, particularly productivity and collaboration tools. You will… more
    Google (10/30/25)
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