- Amazon (New York, NY)
- …and applications, such as Amazon Connect, Avaya, Cisco, Genesys, NICE InContact, Salesforce , etc. - 1+ years designing and implementing NLP/NLU (IVR or chat) ... solutions using at least one major conversational AI framework (eg, Rasa, Dialogflow, Lex, or Azure Bot Service) at enterprise scale in a contact center environment - 2+ years hands-on coding experience with REST APIs and web services, including successful… more
- PagerDuty (Albany, NY)
- …enhance efficiency and effectiveness. + Use Customer Success tools such as Salesforce , Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities ... & renewals. **Basic Qualifications** + Ability to communicate and effectively present (verbally/in writing) coaching plans, strategic plans for your business, problem solving and decision making situations. Frame and solve complex business problems. + Take on… more
- Stark Tech Group (Buffalo, NY)
- …is essential. + Strong Computer skills including Microsoft Office Suite and SalesForce CRM is preferred. + Be highly motivated and an independent thinker. ... + Strong communication, presentation and customer service skills required. + Ability to adapt and be flexible in a changing environment. + Ability to multi-task, work under pressure and meet deadlines required. + Must be able to deal with a large volume of… more
- Meta (Albany, NY)
- …the sales cycle. 5. Drive internal strategy for CRM: how we use Salesforce to scale our customer growth (including Accounts, Opportunities, Forecasting, etc.). 6. ... Manage territory alignment, segmentation and analyzing the distribution on a constant basis. 7. Utilize quantitative insights to recommend new initiatives and best practices for sales and sales leadership. 8. Facilitate sales training and tools as necessary to… more
- ServiceNow, Inc. (New York, NY)
- …SaaS. + Experience with ServiceNow or similar enterprise platforms (eg, Salesforce , Workday, Microsoft Dynamics). + Experience in leveraging or critically thinking ... about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. + Experience… more
- DoorDash (New York, NY)
- …and onsite support. + Experience with CRM and marketing automation tools ( Salesforce , HubSpot, or Marketo). + Familiarity with event technology platforms and lead ... capture systems. + Creative problem-solver who enjoys turning complex logistics into seamless experiences. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional… more
- The Walt Disney Company (New York, NY)
- …& clarity of account ownership within allocated customer relationship management platforms** (ex. salesforce ) for both the AE & AAE. **Job Summary:** Pre Sales: AAE ... coordinates marketing & planning to answer RFP's, create pitches and respond to marketing briefs with sales comm, insights and marketing solutions teams. The AAE understands the total book of business (linear & digital) to identify new opportunities for their… more
- Automation Anywhere, Inc. (NY)
- …Solid computer knowledge including proficiency with software applications including Salesforce + Demonstrable technical depth with the ability to effectively ... communicate with both technical and non-technical stakeholders The salary range or on-target earnings (base salary + on-target incentives) is $300,000 - $360,000 a year. The salary ultimately offered is determined through a review of education, industry… more
- Humana (Albany, NY)
- …configuring journeys/campaigns in Adobe Journey Optimizer, Adobe Experience Platform, SalesForce Marketing Cloud or similar platforms. + Strong understanding of ... customer journey logic, event triggers, decision orchestration, and personalization. + Effective communicator with the ability to collaborate across technical and business teams. + Comfortable working in agile pod-based, or cross-functional environments.… more
- US Foods (Manhattan, NY)
- …external stakeholders. + Tech-savviness - proficiency in Microsoft Office and CRM tools like Salesforce is a plus. + Have the ability to occasionally lift or carry ... up to 75 lbs. **Why join US Foods?** + Competitive salary. + Market leading performance-based incentive program. + Supportive and dynamic team-based selling environment. + Comprehensive benefits, including health, dental and vision insurance on day one of… more
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