- Merck (Rahway, NJ)
- …and targeted coaching. + Review interactions to identify quality gaps, training needs and process improvements. + Use Salesforce and data to drive contact center ... , Key Performance Indicators (KPI), Quality Control Management, Quality Improvement Programs, Salesforce Administration, Strategic Thinking **Preferred Skills:**… more
- J&J Family of Companies (Titusville, NJ)
- …within an agile development team by owning the management, enhancements, and continuous improvement of the Salesforce CRM. Translate user needs across into ... We are searching for the best talent for an Associate Director Patient Experience Product Owner to be in...+ Own the product roadmap for products within the Salesforce CRM, ensuring alignment with Patient Engagement and Customer… more
- ISC2 (Trenton, NJ)
- …of the organization including month end close and continuous process improvement . **Responsibilities** + Perform weekly domestic/international accounts ... company domestic tax returns. + Assist with documentation of internal controls and process improvement . + Perform various other month end close responsibilities.… more
- Coinbase (Trenton, NJ)
- …to ensure a cohesive client experience and achieve collective goals. * * Process Improvement :* Identify opportunities to optimize sales processes, improve ... client interactions, and pipeline progress in our CRM system (eg, Salesforce ). * *Client Relationship Nurturing:* Support ongoing relationships with existing… more
- PagerDuty (Trenton, NJ)
- …workplace. PagerDuty is looking for an analytically curious, detail-oriented Associate Commercial Analyst to support our Commercial business-our long tail ... coursework, projects, or internships + Familiarity with CRM systems ( Salesforce preferred) or willingness to learn quickly + Strong...range for your primary work location during the hiring process . **Hesitant to apply?** We encourage you to submit… more
- Rocket Software (Trenton, NJ)
- …customers and colleagues. + Provide feedback and suggestions to support continuous process improvement . + Take on additional responsibilities and projects as ... where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Associate Customer Care Representative at Rocket Software plays a vital role in… more
- Coinbase (Trenton, NJ)
- …expert guidance on platform workflows. * Proactively identify opportunities for process improvement , converting recurring support requests into scalable, ... get their tokens on time, in compliance, and without error. As an Operations Associate , you will be a critical link between our customers and our platform's core… more
- Dow Jones (Princeton, NJ)
- …indicators and service levels are met. + Actively seek out opportunities for self- improvement , and participate in new product and procedural training. + Work with ... + Experience in a contact center and/or customer service environment (Preferred). + Salesforce experience (a plus). + Desire to grow within the company. + College… more
- Sysco (Atlantic City, NJ)
- **JOB SUMMARY** This is a professional sales position responsible for the improvement of the Sysco Specialty Meat Group (SSMG) market position and achieving ... forms of lead generation while leveraging Sysco Specialty Meat Group's (SSMG) Salesforce platform, and negotiating contracts to secure new business. By utilizing a… more
- Humana (Trenton, NJ)
- …+ 3 or more years of experience in sales strategy, business optimization, or process improvement , ideally within an omnichannel or transformation environment + 3 ... or more years of experience with continuous improvement , business process mgmt., process ...+ Familiar with Lean, Six Sigma and/or advanced business process analysis practices + Salesforce and/or other… more
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