- Concentrix (Atlanta, GA)
- …a game-changing career. \#LI-Remote Concentrix is looking for an accomplished and experienced Genesys Cloud CX Architect to join our expanding organization in ... the market-leading CCaaS platforms with this position focused on Genesys Cloud CX. We are looking for...successful implementations/migrations of large enterprises + Experience migrating from Genesys PureCloud a plus + Knowledge of contact… more
- Humana (Atlanta, GA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... enable the video channel for guidance centers supporting our senior population. You will be responsible for the architecture...as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor… more
- Capgemini (Atlanta, GA)
- …billion. **Job:** **Organization:** _INVENT PEOPLE S&T_ **Title:** _Capgemini Invent - Contact Center - Senior Consultant_ **Location:** _NY-New York_ ... **ROLE TITLE:** **_Senior Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About...by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini… more
- Amazon (Atlanta, GA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... with REST APIs and web services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications… more
- TTEC (Atlanta, GA)
- …few-shot learning, and multi-modal AI applications - Architect integration layers between contact center platforms (Amazon Connect, Genesys , Avaya, etc.) and ... potential has a place here with TTEC's award-winning employment experience. As a Senior AI/Voice Application Engineer working Hybrid in Denver, you'll be a part of… more
- Molina Healthcare (Atlanta, GA)
- …the maturity of existing ** cloud -native UCaaS and CCaaS platforms ( Genesys Cloud )** through automation, analytics, and AI-driven optimization. + Align ... intelligent routing, predictive analytics, and sentiment analysis. + Integrate **Salesforce with Genesys Cloud ** to deliver a **unified "single pane of glass"… more
- Capgemini (Atlanta, GA)
- **ROLE TITLE:** **_Managing Consultant - Contact Center (_** _NYC, ATL, CHI, SFO)_ **_About the Enterprise Transformation team_** At Capgemini Invent, we believe ... initiatives that reshape how organizations design and deliver customer service and contact center experiences. You will manage the full lifecycle of client… more
- Amazon (Atlanta, GA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... experience with REST APIs and web services, including successful integration of contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred… more
- ADP (Alpharetta, GA)
- …delivering successful digital transformation in large organizations. + Experience with contact center solutions (eg, Salesforce, Genesys , Avaya, Cisco, Five9) ... ADP is hiring a Senior Lead Product Manager for ADP's Service Technology...about ADP:** We are a comprehensive global provider of cloud -based human capital management (HCM) solutions that unite HR,… more