- Humana (Olympia, WA)
- …+ **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... enable the video channel for guidance centers supporting our senior population. You will be responsible for the architecture...as a Cloud Architect involving large scale cloud contact center experience solutions (SaaS vendor… more
- Amazon (Seattle, WA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... with REST APIs and web services, including successful integration of 3+ contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred Qualifications… more
- Molina Healthcare (Bellevue, WA)
- …the maturity of existing ** cloud -native UCaaS and CCaaS platforms ( Genesys Cloud )** through automation, analytics, and AI-driven optimization. + Align ... intelligent routing, predictive analytics, and sentiment analysis. + Integrate **Salesforce with Genesys Cloud ** to deliver a **unified "single pane of glass"… more
- Amazon (Seattle, WA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact center ... experience with REST APIs and web services, including successful integration of contact center platforms (eg, Genesys , Amazon Connect, Five9) Preferred… more