- Coinbase (Austin, TX)
- …(GCS) organization, operating at the intersection of product and support to transform the customer experience . We're hiring a Program Manager, Coinbase One, ... CB1 contact drivers to analyze root causes, frequency, and customer impact, and propose solutions that reduce friction through...measurable outcomes * Enhance the Coinbase Debit Card support program by owning the full CX experience ,… more
- Maersk (The Woodlands, TX)
- Senior Customer Experience Partner **Opportunity**...in SCM or a related industry. + Client or program management experience is a plus. Join us ... ** Senior Customer Experience Partner** Woodlands, TX **Are You Ready to Navigate...internal teams. + You will proactively identify and solve program exceptions, collaborating with the Global Service Centre team.… more
- Deloitte (Austin, TX)
- Customer Experience Management Senior Consultant, Qualtrics/Medallia Our Deloitte Customer team empowers organizations to build deeper relationships with ... on January 21, 2026 Work you'll do As a Senior Consultant in Deloitte's Customer Experience...consulting or advisory roles. + Exposure to VOC strategy, customer journey mapping, or analytics program delivery.… more
- Kalkomey Enterprises, LLC (Dallas, TX)
- Customer Experience Senior Manager The Senior Manager, Customer Experience is a hands-on leader responsible for setting the vision, strategy, and ... operating rhythm for Kalkomey's Customer Experience organization. This role is ideal...service strategies. Training & Development Program Execution Experience in developing and delivering customer service… more
- Renaissance (Austin, TX)
- …state contracts, ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves as ... **For this role as a Customer Success Senior , you should have:** + Expert-level ** program ...Points:** + 7+ years of experience in program management, assessment operations, customer success, or… more
- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** Baylor Scott & White Health's Customer Experience Office is seeking a strategic, insight-driven Senior Researcher to join our Customer ... -level role is ideal for a mixed-methods researcher with a background in customer experience , business, marketing or competitive insights who thrives in… more
- HP Inc. (Spring, TX)
- …through innovative market leading experiences and customer success stories. As a ** Senior Program Manager for Bounty Solutions/ Ecosystem** , you will lead ... **Position Summary** The ** Senior Program Manager for Bounty Solutions/... experience , preferably in project management, agile development, customer experience , quality, post-sales management, partnership management,… more
- Coinbase (Austin, TX)
- …*Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible for building, ... Engineering and collaborate closely with Product, Data Science, and Customer Experience teams to define strategy, architecture,...and non-technical leaders with ease via weekly and monthly program updates. *What we look for in you:* *… more
- PNC (Houston, TX)
- …10 years in a senior leadership role, with preference of prior experience in a risk management and/or program /change management capacity. Broad financial ... serve. We are all united in delivering the best experience for our customers. We work together each day...opportunity to contribute to the company's success. As the Senior Independent Risk Director - Enterprise Change within PNC's… more
- Oracle (Austin, TX)
- …4. Ensure product and service release quality is consistent with Oracle customer experience and operational excellence standards. 5. Ensure resource requirements ... **Job Description** As a Senior Principal Technical Program Manager on... relevant to functional area. 2. 10+ years of experience in a technical program management role.… more