- Zoom (Austin, TX)
- …and iterating on retention strategies What we're looking for: + 10+ years of experience in SaaS environment with focus on customer retention or related areas ... track record in developing and implementing successful strategic initiatives + Program management experience with ability to coordinate multiple workstreams… more
- Enverus (Houston, TX)
- …results on delivering/exceeding goals on time, with an attention to detail. + Experience managing and prioritizing multiple customer requests in a fast-paced ... relationships and bonds with management, director, and executive-level client base. Experience effectively setting and managing customer expectations +… more
- Amazon (Austin, TX)
- …balancing business requirements and operational constraints Basic Qualifications - 3+ years of program or project management experience - 3+ years of defining ... - 3+ years of driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process improvements experience… more
- Amazon (Austin, TX)
- …deployment. The right candidate possesses effective written and verbal communication, program and project management experience . High judgment, ability to ... years of working directly with engineering teams experience - 5+ Years' Experience of Enterprise Level Program Management [leading or operating] - 5+ Years'… more
- Amazon (Austin, TX)
- …Many of your projects will involve developing generative AI solutions to improve the customer experience . You will help enable LLMs to author content to ensure ... Description At Amazon, we strive to be Earth's most customer -centric company. The Amazon Customer Engagement Technologies...a diverse group of UX designers, researchers, writers, and program managers with a shared mission to make every… more
- Oracle (Austin, TX)
- …understanding of business need with the ability to establish/maintain high level of customer trust and confidence. + Strong experience of software development ... teams located across multiple geographies and or cultures. + Experience in analyzing complex customer contracts to...duties, as needed. **Minimum Qualifications:** + 5+ years of experience as hands-on technical project / program … more
- HD Supply (New Braunfels, TX)
- …and company objectives. Oversee training and quality metrics of a multi-site customer care organization. Identify and create training materials to support business ... objectives. Manage the customer escalation problem resolution team and processes. **Major Tasks,...and industry-specific sales programs, national new product and new program launches, Business Analytics and various other strategic initiatives.… more
- Amazon (Austin, TX)
- …challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs. ... tasks in the future. Basic Qualifications - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams… more
- Oracle (Austin, TX)
- …market and industry trend analysis. An ideal candidate possesses a deep experience in developing data analytics, creating scenario analysis, and partnering supply ... end to end long-range demand planning models at the customer , initiative, SKU, and geo level. The plan will...to understand demand requirements. + Socialize demand plans with senior leaders in capacity planning and operations, supply chain,… more
- Amazon (Dallas, TX)
- …programs for our operations teams to ensure the best associate and customer experience . Key job responsibilities 1) Operational capabilities to support ... and continuous improvement. Basic Qualifications - 3+ years of program or project management experience - 3+...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of… more