- Middlesex Savings (Westborough, MA)
- …and develops training sessions for primarily Community Banking division, including Teller , Platform, Customer Service , core technology applications, ... other Bank training as required, including but not limited to; sales and customer service skills development, operations, core systems, technology, and branch… more
- PNC (Chestnut Hill, MA)
- …successful in this position. **Preferred Skills** Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service , Identifying ... base through a variety of proactive sales and service activities. Manages the customer experience by...interactions with a defined sales process including outbound calling, service to sales, teller interactions, appointment setting… more
- Eastern Bank (Dedham, MA)
- …and prospects, guides the sales efforts of the platform team, ensures superior customer service levels, and manages the daily operations. + Responsible for ... FTE. An office of this size typically has a senior assistant manager who assumes responsibility for managing the...customer experience, actively promotes programs that solidify the customer relationship, and manages customer service… more
- Bank of America (Methuen, MA)
- …team goals where goals were routinely met or exceeded * Bilingual skills Skills: * Customer Service Management * Performance Management * Coaching * Customer ... job is responsible for managing a financial center (FC) in collaboration with senior team members, supporting the operational excellence of the FC and ensuring that… more
- Bank of America (Lexington, MA)
- …team goals where goals were routinely met or exceeded * Bilingual skills Skills: * Customer Service Management * Performance Management * Coaching * Customer ... job is responsible for managing a financial center (FC) in collaboration with senior team members, supporting the operational excellence of the FC and ensuring that… more
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