- The Hertz Corporation (Richmond, VA)
- …contact center operations and continue to transform our service recovery model. As the ** Senior Director of Customer Care & Service Recovery** , ... Recovery Transformation - Turning Problem Recovery into Loyalty When a customer has a service issue, how we respond defines our brand. You'll lead our… more
- PingWind INC (Annandale, VA)
- Senior Director of VA Customer Engagement WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA+USA) Description Pingwind is looking for a ... Senior Director of VA Customer ...and continuous improvement. PingWind is a VA CVE certified Service -Disabled Veteran-Owned Small Business (SDVOSB) with offices in Washington… more
- EAB (Richmond, VA)
- …portfolio, in order to effectively communicate services and deliverables to ensure high quality service and upsell. The Senior Director will manage a group ... information, visit our Careers page. The Role in Brief: Senior Director , Forage Partner Success and Operations...Success Leaders and Production staff, overseeing their renewal and service pools, and will own escalated partner work for… more
- Mastercard (Arlington, VA)
- …and governments realize their greatest potential._ **Title and Summary** Director / Senior Managing Consultant, Services Business Development-Global Fintech & ... B2B Service Providers Mastercard Services provides cutting edge services in...services in the areas of Business & Market Intelligence, Customer Acquisition and Engagement, Security Solutions, and Open Banking.… more
- CBRE (Vienna, VA)
- Business Development Senior Director , Enterprise Occupier Solutions Job ID 208590 Posted 28-Feb-2025 Service line GWS Segment Role type Full-time Areas of ... Director , Business Development** We are seeking a Senior Director , Business Development & Client Solutions...candidate will have a strong understanding of each GWS service offering, platform, and value proposition, broader CBRE … more
- Capital One (Mclean, VA)
- Senior Director , Product Management, Decisioning as a Service Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Capital One (Mclean, VA)
- Senior Director , Regulatory Advisory & Advocacy Capital One, a Fortune 500 company and one of the nations top 10 banks, offers a broad spectrum of financial ... issues, while also supporting regulatory and supervisory policy. We are seeking a Senior Director to lead our landscape analysis and policy advocacy efforts… more
- Hilton (Mclean, VA)
- …the loyalty experience and hospitality industry evolves\. **What will I be doing?** As Senior Director of Hilton Honors Member Experience & Growth, you will lead ... customers to Hilton through strong storytelling, top\-rated rewards, and unique customer experiences and partnerships\. You will create and lead the thoughtful… more
- NTT DATA North America (Richmond, VA)
- …advisory services, program governance, customer and vendor engagement, and continuous service improvement oversight. The Delivery Director will report to the ... of assigned customer relationship(s). + Accountable for the delivery of service commitments to customer + Develops account plan in coordination with… more
- PingWind INC (Annandale, VA)
- Senior Director of Capture Management WFH Flexible * Annandale, VA (http://maps.google.com/maps?q=Annandale+VA+USA) Job Type Full-time Description The Sr. ... Director of Capture Management will oversee the capture team...process to develop a thorough understanding of the opportunity, customer , competition, and required technical solution and coordinate with… more