- ServiceNow, Inc. (Santa Clara, CA)
- …in the Santa Clara, CA ServiceNow office.** ServiceNow is currently seeking a ** Senior Account Escalation Manager ** to manage customer accounts requiring ... level of interaction and personalized service during account level escalation . The Account Escalation Manager ...service during account level escalation . The Account Escalation Manager establishes a trusted short-term advisor… more
- IBM (San Francisco, CA)
- …coordination between costumes, Support, and R&D to resolve issues quickly and transparently. As a Senior Escalation Manager , you will play a key role in ... scalability in their cloud journey. **Your role and responsibilities** The Escalation Management Team within HashiCorp is responsible for managing critical customer… more
- GitHub (CA)
- …experienced professionals to elevate our technical customer support efforts. As a Senior Escalation Engineer, you will identify, build and deploy solutions ... environments in a technical capacity with incident management or escalation processes + Familiarity with production-level virtualization platforms and/or cloud… more
- Wells Fargo (Los Angeles, CA)
- **About this role:** Wells Fargo is seeking a Branch Complex Senior Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about ... lines of business at wellsfargojobs.com (https://www.wellsfargojobs.com/career-areas/) . The Branch Complex Senior Manager role will lead branch(es) within a… more
- SAP (Palo Alto, CA)
- …investment as well as customer resource capacity for innovation. **THE ROLE** As Senior Client Delivery Manager (CDM) we are looking for an accomplished ... S/4HANA on their path to the Intelligent Enterprise. The Senior Client Delivery Manager (CDM) acts as...expectations with regards to service delivery. Act as first escalation point. . Own the technical discussions with the… more
- Wells Fargo (Concord, CA)
- **About this role:** Wells Fargo is seeking a Marketing Technology Senior Manager . This role will lead a large team of developers, vendor resources and product ... basis, this role will interact with vendors, cross-functional teams and senior leadership to drive the strategy, implementation, issue management and resiliency… more
- Amazon (San Diego, CA)
- …Relations is seeking an experienced, entrepreneurial, high-judgment, results-oriented, Customer Success Manager for a dynamic role that will work hand-in-hand with ... to internal teams (Invent and Simplify). - Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs versus… more
- Cedars-Sinai (Beverly Hills, CA)
- …standard of patient care we strive for. **What will you be doing:** The Senior Construction Project Manager supervises the development of all assigned projects ... a variety of project types, size and budget. The Senior Construction Project Manager is responsible for...and implements mitigation plans. + Serves as point of escalation for resolution of complex construction related issues, disputes,… more
- BeOne Medicines (San Mateo, CA)
- …in the region and provides regular updates on study progress in the region to senior management and Global Clinical Study Manager as required + Represents the ... on a regional level) and acts as point of escalation for resolution of issues within the region for...Clinical Study Report in collaboration with Global Clinical Study Manager and Medical Writing **Quality:** + Handles escalated issues… more
- Wells Fargo (Newport Beach, CA)
- **About this role:** Wells Fargo is seeking a Senior Small Business Banking Relationship Manager (LO) to be part of our growing Small & Business Banking Team. ... procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.… more